1. 21C Telecom Why choose us?

2. About 21C The company was started in 1996 as a local mobile phone shop. Since then we have grown significantly to become a multi-million pound communications company offering a unique range of solutions throughout the UK. We believe that our product range is unparalleled within the industry and we bring them together in a way which will empower your business and drive your productivity. Our ethos of being honest and transparent in all of our dealings with our customers means that you will always know where you stand with your contracts and billing.

3. Converged Solutions A converged telecommunication solution is a great example of ‘the whole being greater than the sum of its parts’ (Aristotle). The bringing together of voice, video and data technology in bespoke solutions can bring significant value to your business. 21C Telecom is a one stop solution for your business communications. By having only one supplier, you can benefit from improved service, products and increased cost savings. We have 16 years of experience and expertise to best advise you on a unique solution tailored to your individual needs.

4. Our Ethos We set ourselves apart from our competitors by having the highest integrity in everything we do. We believe in honest and transparent pricing to establish strong customer relationships built on trust. We have a clear focus to deliver outstanding customer service and will always go the extra mile. We endeavour to bring the best possible value to all of our customers. We are dedicated to keeping up to date with the latest technology so we can offer a full range of products and services.

5. 7 Point Promise P assionate – We care about your business R eliable – You can rely on us and our products O utstanding – Range and quality of products and services M aximum Value – We believe in supplying the best product at the best price I ntegrity – In everything we do S upport – Friendly and efficient whenever you need us E xpertise – Bringing together the latest technology for the ideal solution

6. Customer Service Outstanding customer service is the cornerstone of the ‘21C way’ – it is our culture. A survey of 21C Telecom customers was conducted by an independent market research company between November and December 2012. 21C recorded outstanding results, outperforming the partner average in all key measures with a high overall satisfaction score. We pride ourselves on our service – why not join our host of happy customers and see how we can help drive your business forward.

7. Incentives 50% Referral Scheme Refer a company to us and if they sign up with us, receive 50% of their first bill* paid directly to you. * Landline bills only including line rental and call charges. Guaranteed minimum saving of 10% on call charges* Are you paying too much for your landline services? We are now guaranteeing a minimum saving of 10% on call charges* for all new enquiries. *10% Saving Terms: New customers only. Not available to employees/directors of telecoms companies. Minimum monthly spend of £200. Not applicable to bundle tariffs.

8. Contact Us Office Details Ilkeston: 21C Telecom Ltd 6 Ellesmere Court Ilkeston Derbyshire DE7 8EF Tel: 0844 880 1020 Derby: 21C Telecom Ltd 17 Brunel Parkway Pride Park Derby DE24 8HR Tel: 0844 880 1120 Email: info@21ctelecom.co.uk