1. 1.8 Employment in Tourism

2. Employment in Tourism How many different jobs and careers are needed for a vacation to be successful? Key considerations to think about are: » Pre-Trip » During-Trip » Post-Trip

3. Employment in Tourism Pre- Trip Employment Opportunities Travel Agent Airline Agent Baggage Handler Airport Security Artist: making travel posters or travel website Photographer for passport Luggage Sales Person Pet Kennel Associate Airport Pickup/ Taxi Plane Maintenance Crew Etc…….

4. Employment in Tourism During- Trip Employment Opportunities Pilot and Flight Attendants Immigration Officer Taxi Driver/Hotel Pick-up Souvenir Seller Hotel Receptionist/Concierge/Housekeeping/Cook Restaurant Waiter Tour Guide Car Rental Employee Shop Keeper Air Traffic Control

5. Employment in Tourism Post-Trip Employment Opportunities Drycleaner Photo Printing Center Employee

6. Employment in Tourism With regards to employment the tourism industry has been divided into five sectors

7. Employment in Tourism

8. Employment in Tourism 1. Accommodations Demand for labour in the Accommodation industry could support 297,129 full-year jobs by 2025. The sector includes hotels and other lodging operations Why choose this area? the opportunity to move to different regions and establishments, even different countries, is very attractive, as is the potential for good career growth, especially for those with appropriate training, skills and experience

9. Employment in Tourism 1. Accommodations Front desk and guest services This is often the most visible department of a property, where guests typically have the first personal contact. Individuals can be employed in reservations, guest services or front desk reception.

10. Employment in Tourism 1. Accommodations Administration Administrative staff work in all aspects of Accommodations, including management, human resources, finances, purchasing, sales and marketing.

11. Employment in Tourism 1. Accommodations Fitness Fitness is a newer area of the accommodation sector, and positions are often available for those skilled in using gym equipment and in training others how to use it. Personal Trainer in a hotel

12. Employment in Tourism 1. Accommodations Maintenance and Housekeeping These are essential departments in any property. While those working in these departments typically have little direct contact with guests, their services have a significant impact on guest satisfaction and consequently on sales results.

13. Employment in Tourism 2. Food and Beverage Services In recent years, this has been the largest industry group, employing 775,200 people in 2006. As a major employer of youth, the food and beverage industry serves as a training ground for people who are beginning their careers.

14. Employment in Tourism 2. Food and Beverage Services Food and beverage outlets can include restaurants from fast service to fine dining, as well as pubs, bars, nightclubs and lounges Kitchen staff, food and beverage servers and bartenders are just some of the positions that are available in this area

15. Employment in Tourism 3. Transportation Transportation is an essential part of the tourism industry and the sector is a significant employer. Over a quarter of a million Canadians work in the four modes of the transportation sector: road, air, rail and marine.

16. Employment in Tourism 3. Transportation Road The majority of Canadian and foreign tourists travel by road and considerable employment opportunities exist in the industries that support tourists and their cars. There are also other ground-transportation businesses, including motor coach travel, shuttle buses to and from airports and event sites, taxicab operations and vehicle rental companies –

17. Employment in Tourism 3. Transportation Road all of these require a range of employees from customer service to maintenance, management, sales and other personnel.

18. Employment in Tourism 3. Transportation Air After road, air is the main form of domestic and foreign travel. Despite recent turmoil in individual companies, the prospects are increasingly positive for the future. Pilot, Flight Attendant, Baggage Handler, Mechanic, Airline Representative

19. Employment in Tourism 3. Transportation Rail Rail travel, a relaxed, scenic way to travel, is becoming increasingly popular. Via Rail, Canada's only national passenger rail service, carries approximately 3.8 million passengers annually and employs staff in a wide range of occupations.

20. Employment in Tourism 3. Transportation Marine Many travelers opt for cruises for their vacation or use marine transportation to reach a vacation destination. Employees are needed in marine-based transportation businesses such as cruise lines, ferry companies, marinas and water taxis.

21. Employment in Tourism 4. Recreation and Entertainment Outdoor Adventure and Ecotourism Ski Resorts Golf and Tennis Facilities Parks and Attractions Marine Facilities

22. Employment in Tourism 5. Travel Services Retail Travel Agencies Travel agencies employ travel agents who sell packages to individuals, groups or businesses; these packages may include airline tickets, car rentals, hotel reservations, meals, and entries to sites and attractions

23. Employment in Tourism 5. Travel Services Wholesale Tour Operators Tour operators and wholesalers develop and package tours to sell to retail travel agencies for inbound travel to Canada or for outbound travel to other destinations

24. Employment in Tourism 5. Travel Services Wholesale Tour Operators Often these are all-inclusive tours that include travel, accommodation, meals and entertainment, and focus on a niche like employee incentive travel, or convention- related or special-interest travel, such as theatre, sports or bird-watching tours.

25. Salary in Tourism Generally speaking, there are two types of compensation for tourism jobs in Canada: an hourly wage and a fixed annual salary. Hourly wage: Often, part-time or seasonal employees receive an hourly wage, which means they are paid for the number of hours they work each week

26. Salary in Tourism Fixed annual salary: Full-time, permanent employees may receive a fixed annual salary, which means they receive the same compensation per week