1. Regional Water and sanitation workshop Purpose to exchange of experience between colleagues dealing with water and sanitation programmes / projects on how to face the challenges of the sector. Structure Day 1 - Sector dialogue + field trip Day 2 – Sanitation Day 3 – Institutional context and Sector budget support Day 4 – Finance and procedures Cross cutting topics will also be dealt with in group work and discussion: Capacity building – what has been achieved so far? What are the remaining challenges? Decentralisation – what has been achieved so far? What are the remaining challenges? Indicators - are they working? How can this instrument be improved?

2. Capacity building – some key messages that emerge from the questionaire Congo - Keeping small systems simple for affordable O&M Swaziland – insufficient resources on capacity building- roles changing – under staffing – contract managment & regulation skills missing Kenya – numbers & skills insufficient – governance challenges affect capacity Ethiopia – O&M skills with tools – limited resources for high tech back up – community empowerment is key to capacity constraints Malawi – training in O&M – how to support when not a focal sector Chad – coordination affects capacity, water good, sanitation not – poor pay, poor staff – information management important Lesotho - capacity plan completed – loss of skills to nearby countries – project management capacity Rwanda – Privatisation (PPP) and decentralisation – water resources is difficult Namibia – Strong leadership – participation of other ministries weak – tertiary education in water sector is weak – insufficient numbers – cost recovery enhances capacity

3. Decentralisation – some key messages that emerge from the questionaire Congo – the focus is on the towns – how to sustain the sector in low income areas Swaziland – regional offices are not involved in planning and budgetting – lack of staff locally Kenya – transition to new structures takes a long time – changes in the overall decentralisation landscape Ethiopia – significant increases of capacity at local level due to decentralisation – turn over is high – link between water and health needs strengthening Malawi – partial deconcentration through regional water boards – rural water supply handled centrally – political interference Chad – decentralisation well supported and popular – budget problems foreseen Lesotho – handover to community councils underway – empowering communities Rwanda – Districts are clearly seen as the main actors – management capacity is a challenge – will PPP work? Namibia – Community based management – 13 regional offices to coordinate -

4. Indicators – some key messages that emerge from the questionaire Congo – no national system Swaziland – national system started but not completed Kenya – system in place but baseline missing Ethiopia – MDGs are used Malawi – national system under development – meantime using Malawi growth and development strategy indicators Chad – no national system – only project defined indicators – health sector has well defined indicators, we could use them Lesotho – Continous multi purpose survery – harmonised with MTEF – costs problematic Rwanda – vision 20/20 has sector indicators – but infrastructure and resource concepts are not fully developed Namibia – two systems (financial and planning) – national system of 28 indicators for rural water supply – uniform system needed

5. Day 1 Sector Dialogue What reforms have been take in the sector in Kenya and how did sector dialogue contribute? What is experience of and lessons learnt from sector dialogue and coordination in Ghana? How can the EU delegations contribute when water is not a focal sector?

6. Day 2 Sanitation Demand – lessons at scale from the CLTS experience – Plan International Supply – harnessing market forces - Ecotact Enabling environment – the role of the public sector, examples from Namibia and South Africa Access to services for informal settlements - the water services trust fund - Kenya

7. Day 3 Institutional context and Sector budget support Governance and decentralisation – case study from Chad Challenges of introducing sector budget support – Namibia and Lesotho Use of indicators - Namibia

8. Day 4 Finance and procedures Experience of the EIB in financing water and sanitation EU procedures – how to apply innovative approaches Internal support session on procedures

9. ENABLING ENVIRONMENT Policies, coordination, Regulation, monitoring Incentive environment Capacity building ENABLING ENVIRONMENT Policies, coordination, Regulation, monitoring Incentive environment Capacity building SUPPLY SIDE Technology & cost Access to sanitation Facilities Sanitation as a business SUPPLY SIDE Technology & cost Access to sanitation Facilities Sanitation as a business DEMAND SIDE Generation of demand Hygiene & sanitation promotion Behavior change DEMAND SIDE Generation of demand Hygiene & sanitation promotion Behavior change Accelerated sanitation and hygiene Day 2 demand – supply - environment