A centre of expertise in digital information managementwww.ukoln.ac.uk UKOLN is supported by: This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence (but note caveat) ili-2006-masterclass-kelly tag used in del.icio.us ili-2006-masterclass-kelly tag used in del.icio.us Web Accessibility 2.0: A Holistic Approach Usability And Accessibility Brian Kelly UKOLN University of Bath Bath Talk 3 The talk reflects on the relationship between accessibility and usability.

A centre of expertise in digital information managementwww.ukoln.ac.uk 2 Accessibility And Usability What is accessibility? What is usability? What are the differences between usability and accessibility? E

A centre of expertise in digital information managementwww.ukoln.ac.uk 3 What is the relationship between usability and accessibility, and what should it be? Dex Alexander The Debate No clear consensus: “Increasingly, the issue of the relationship between accessibility and usability in web design is being discussed; at conferences, on mailing lists and websites, and in meetings and discussions between those who work in these fields. However, despite a growing interest in the issue, much of the discussion has suffered from a distinct lack of clarity and depth. This leaves our understanding of the relationship unclear, and practitioners and advocates of either approach unsure about how this could or should impact on our work. ”

A centre of expertise in digital information managementwww.ukoln.ac.uk 4 The Dangers There are dangers will too much focus on accessibility: We use accessibility checking tools We text with disabled users We fix the problems which are found But: The site may not be usable! Note that: UK legislation covers usability and accessibility issues (this may not be the case elsewhere) There us a clear need to consider both usability and accessibility issues. Institutional policies should address both areas There us a clear need to consider both usability and accessibility issues. Institutional policies should address both areas

A centre of expertise in digital information managementwww.ukoln.ac.uk 5 Addressing Usability Much literature available: Jacob Neilson QA Focus briefing documents on:  “Usability and the Web” (no. 86)  “Introduction to Cognitive Walkthrough” (no. 87)  “Task Analysis and Usability”, (no. 88)  “Heuristic Evaluation”, (no. 89)  “Developing User Personas”, (no. 90) Unfortunately no time to go into usability issues in any depth.

A centre of expertise in digital information managementwww.ukoln.ac.uk 6 Questions Any questions about usability and accessibility issues?