Technology Planning for Nonprofits National Council on Volunteering and Service June 29, 2010 conference hashtag: #NCVS session hashtag: #TPNPS notes and additional resources: bit.ly/ncvstech

what is technology planning? flickr.com/tjshirey

dangers of poor technology planning flickr.com/inky

dangers of poor technology planning flickr.com/wurz "tyranny of the urgent"

dangers of poor technology planning flickr.com/editor "tyranny of the urgent" small picture focus

inspired by Ed Granger-Happ pyramid of nonprofit technology antecedence

dangers of poor technology planning flickr.com/elusive_fish "tyranny of the urgent" small picture focus inconsistent policies and procedures

dangers of poor technology planning flickr.com/johnjack "tyranny of the urgent" small picture focus inconsistent policies and procedures not ready for natural or man-made disasters

"It's better to 'waste' the time backing up than to dread the effects of a disaster that could happen any time. Redundancy in communication options is very important, as is having off-site resources for communication when your systems are down." - Susan, Eagle's Nest Foundation

IT and mission alignment flickr.com/scottwills

IT needs to stop being the ones asking for new money. If you have stronger relationships with the rest of your organization and you help them develop the business case, they can ask for the budget for the project. Notice I said ask for money for the project, not for the tech. It is just different when someone else asks to fund a project, rather than IT asking for more technology. Let the rest of your org become the champions for technology. - Steve Heye, YMCA of Chicago

the technology planning process flickr.com/sandreli

the technology planning process flickr.com/cardoso assess current infrastructure

flickr.com/cardoso document entire infrastructure desktops laptops servers software keys warranties admin passwords network diagrams tech support info phone tree this data is your best friend

the technology planning process flickr.com/dunechaser assess current infrastructure establish a technology team

flickr.com/dunechaser accidental techie vs purposeful techie

A major issue the Accidental Techie has with her responsibilities (however informal they may be) is that they conflict with her core job function. Not everyone is a natural born multitasker, but the Purposeful Techie puts in place parameters that allow her to balance competing needs. It’s basic, but scheduling time in her calendar for maintenance and individual computer-user assistance at appropriate intervals in the day, week or month will bring order to the support role and create boundaries. - Mark Shaw

establish a technology team flickr.com/dunechaser matrix volunteers and consultants with staff in ways that use everyone's skills effectively

the technology planning process flickr / DoubleM2 assess current infrastructure establish a technology team define your tech needs

flickr / DoubleM2 focus on the problem, not the solution (yet)

the technology planning process flickr.com/clevercupcakes assess current infrastructure establish a technology team define your tech needs explore solutions

flickr.com/clevercupcakes Don’t start with the unlimited-budget scenario and build down from it. Instead, start with the simplest, cleanest solution and build up from it.

the technology planning process flickr.com/eric731 assess current infrastructure establish a technology team define your tech needs explore solutions budgeting for technology

flickr.com/eric731 total cost of ownership

budgeting for technology flickr.com/eric731 training and maintenance

budgeting for technology flickr.com/eric731 grants for technology

the technology planning process flickr.com/jinglesthepirate assess current infrastructure establish a technology team define your tech needs explore solutions budgeting for technology implementation

flickr.com/jinglesthepirate the three P's

implementation flickr.com/jinglesthepirate the three P's phased schedule

implementation flickr.com/jinglesthepirate the three P's phased schedule publicize changes

implementation flickr.com/jinglesthepirate the three P's phased schedule publicize changes please train the staff

xkcd.com

working with technical volunteers flickr.com/sanjoselibrary

working with technical volunteers flickr.com/wwny ingredients for a volunteer project

key ingredients for a volunteer tech project flickr.com/wwny well-defined needs

key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables

key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables flexible, short-term schedule

key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables flexible, short-term schedule clear, consistent communication

key ingredients for a volunteer tech project flickr.com/wwny well-defined needs specific deliverables flexible, short-term schedule clear, consistent communication built-in sustainability

working with technical volunteers flickr.com/breff ingredients for a volunteer project scoping a volunteer project

assessing and prioritizing needs flickr.com/breff

scoping a volunteer project what not to rely on volunteers for flickr.com/breff

scoping a volunteer project qualifications flickr.com/breff

working with technical volunteers flickr.com/number657 ingredients for a volunteer project scoping a volunteer project finding volunteers

flickr.com/number657 volunteer job descriptions

finding volunteers flickr.com/number657 volunteer job descriptions mission and background description of the project skills needed for the project time commitment work schedule. how flexible? contact information

finding volunteers flickr.com/number657 screening tech volunteers

working with technical volunteers flickr.com/jasoneppink ingredients for a volunteer project scoping a volunteer project finding volunteers managing volunteers

flickr.com/jasoneppink volunteer liaison

managing volunteers flickr.com/jasoneppink communications and check-ins

managing volunteers flickr.com/jasoneppink liability and security issues

working with technical volunteers flickr.com/textures-stock-backgrounds ingredients for a volunteer project scoping a volunteer project finding volunteers managing volunteers closing the volunteer project

Very quickly, a bit about TechSoup flickr.com/sean94110

Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

Very quickly, a bit about TechSoup 1.Donated software and hardware 2.Tech expertise 3.Support from nonprofit community

Elliot Harmon eharmon (at) techsoupglobal.org skype elliotharmon thanks notes and additional resources: bit.ly/ncvstech