The Quest for Injury-Free Performance “An Intel Perspective”

Agenda Background Background The Challenge The Challenge Injury-Free Environment Injury-Free Environment Breakthrough Performance Breakthrough Performance The Results The Results

Background Intel is committed to providing the safest workplace possible for both its employees and contractor workforce. Intel is committed to providing the safest workplace possible for both its employees and contractor workforce. Through management commitment, leadership, and relationships with organizations like CII, we obtained world-class safety performance on projects worldwide. Through management commitment, leadership, and relationships with organizations like CII, we obtained world-class safety performance on projects worldwide. Our next challenge was the creation of an Injury-Free Environment…which would require a performance breakthrough. Our next challenge was the creation of an Injury-Free Environment…which would require a performance breakthrough.

Challenging World-Class Performance Between , our construction safety performance improved from average to world class (< 1.0 RIR). Between , our construction safety performance improved from average to world class (< 1.0 RIR). After obtaining the world-class milestone, we were still experiencing: After obtaining the world-class milestone, we were still experiencing: ― hundreds of preventable injuries. ― numerous incidents and serious near-misses. ― costly production interruptions. After thoroughly evaluating current conditions vs. goals, changes were made to: After thoroughly evaluating current conditions vs. goals, changes were made to: ― new and renewed focus areas. ― how we “ managed ” safety. ― how we reacted to individual incidents and injuries.

Why World Class Wasn't Enough Achieving global, world-class performance reflected five years of:Achieving global, world-class performance reflected five years of: –dedication –commitment –leadership –partnership with the construction industry World-class performance still represented numerous injuries, incidents, and near-misses.World-class performance still represented numerous injuries, incidents, and near-misses. Being satisfied with world-class performance was in conflict with our Injury-Free Environment.Being satisfied with world-class performance was in conflict with our Injury-Free Environment.

Injury-Free Environment Our Injury-Free Environment is based on one main belief… Our Injury-Free Environment is based on one main belief… All Injuries are Preventable! This one principle was the foundation that enabled world-class performance. This one principle was the foundation that enabled world-class performance. Obtaining “Injury-Free Performance” is the new challenge. Obtaining “Injury-Free Performance” is the new challenge.

Performance Breakthroughs! 1.Predict and prevent injuries/incidents. 2.Measure safety commitment and cultural maturity. 3.Improve management’s leadership skills. 4.Development of “Precipitating Events.” 5.Streamline programs, policies & procedures.

Predicting and Preventing Detailed processes that identify, assess, and mitigate risk:Detailed processes that identify, assess, and mitigate risk: – Safety Leadership Team – High-Risk Task Force – Phase Specific Safety Program – Detailed Job Hazard Analysis and Database – Three-Week Look Ahead ― EHS Planning Tool – Safe Behavior Observation Program

Leading Indicators Leading indicators were created that evaluated: Leading indicators were created that evaluated: – Behaviors – Conditions – Environment – Planning – Management leadership and commitment – Project’s cultural maturity –Used in addition to lagging indicators with equal weighting.

Cultural Leadership Developed Cultural Leadership Workshops for both senior and project management: Developed Cultural Leadership Workshops for both senior and project management: –How to create/evolve a culture –Cultural leadership “do’s & don’ts” –Management’s role –Creation of Safety Executive Leadership Team Focus was on differences between managing and leading an Injury-Free Environment. Focus was on differences between managing and leading an Injury-Free Environment.

Precipitating Events Created Precipitating Event classifications: Created Precipitating Event classifications: – What worker was doing at time of incident. – Evaluates actions and conditions before injury. Evaluate the behavior “failure mechanism”Evaluate the behavior “failure mechanism” Data indicates most injuries occur while:Data indicates most injuries occur while: – Walking in work area. – Material handling. – Using power tools. – Working in awkward postures.

Program Evaluation Evaluated, reduced, streamlined:Evaluated, reduced, streamlined: –Less prescriptive and added flexibility. –Implemented Ergonomic Intervention Program. –Hazard recognition/mitigation requirements. –Creating Lessons Learned/Best Known Methods database for shared learnings. –Empowers contractor ownership in creating an Injury-Free Environment.

Were We Successful? Did we eliminate the early project injury spike? Did we eliminate the early project injury spike? What impact have “ergonomic interventions” had on injury reduction and productivity? What impact have “ergonomic interventions” had on injury reduction and productivity? Has management’s new cultural leadership skills made a difference? Has management’s new cultural leadership skills made a difference? How much closer are we in our quest towards Injury-Free Performance? How much closer are we in our quest towards Injury-Free Performance?

Workshop Grand Ballroom 3:30-4:30 pm 4:45-5:45 pm