Project Two Developing and Receiving clients Correspondence.

Slides:

Advertisements

Similar presentations

Unit 5 Music Using language.

Advertisements

10 Steps to ing a Professor or an Advisor

Writing a formal letter or an

BUSINESS CORRESPONDENCE 2

Letter Writing - Useful Words & Expressions

BUSINESS CORRESPONDENCE Based on A. Littlejohn: Company to Company, Fourth Edition, Cambridge University Press, 2005.

PLANNING FORMAL LETTERS 1. The purpose? (to enquire/answer/order..) 2. The receiver? (formal/informal style) 3. The layout? (paragraphing: beginning the.

English for s English for s I. Enríquez, PhD ; E. Garbey ,MA

GOOD AFTERNOON.

Customer support Which way do you like to deal with customer problems – by , face-to-face or by phone? Or with a mixture of all three?

Chapter 2 Organise.

Business Correspondence 2

Sending s and letters

Henrik Salum. DATE 5 September Sept September 5, /5/11 5th September 2011.

How to Write a Business

Business correspondence Introduction

Formal business correspondence General guidelines

Business English Assessment Elsa Chen 陳士瑤 Spring 2011 Hours: 3 (weekend) Tuesday: 9:50 – 12:15.

Unit 6. Resume and Application. Format of Resume 1. Date from the present 1. Date from the present 2. In two columns 2. In two columns 3. Leaving space.

BUSINESS CORRESPONDENCE Beginnings, middles, and endings.

Language skills. s, faxes, and letters Please answer these questions:  Do you write s, faxes, or letters in English?  What do you write about?

Applying for a job. Applying for a job – Structure of CV Personal details - Name, address, telephone, Education and qualifications – your degree.

Dear Sir Send me the latest catalogue of your office supplies

Unit 1 Travel Broadens the Mind.  Objectives Objectives  Focus Focus  Warm-up (background) Warm-up (background) Warm-up (background)  19.1 Saying.

A Semi-formal Transactional Letter

Project Two Developing and Receiving clients Arranging a conference.

Formal communication. to persuade to inform to request to express thanks to remind to recommend to apologize to congratulate to reject a proposal or offer.

English Correspondence

 There are many different types of business letters that a person can write to achieve different things. The key to writing a letter that will achieve.

Informal transactional letter

选修 7. objectives To tell the differences between a formal and informal letter To learn to write a formal letter.

Business Letter video Used to Share ideas Request information

WRITING SENDING S AND LETTERS Salutations Signing off  Dear Mr/ Mrs/ Ms/ Miss Sita  Dear Sir/ Madam  Dear Jay  Hi Jags  Yours sincerely/

General Format of an Writing Letters asking for help Exercise Review of Unit One.

WRITING Writing a Letter of Invitation and a Response.

Integrated English Writing Attendance Please raise your hand and say “HERE!”

JOB APPLICATION LETTER

Applying for a job. Applying for a job – Structure of CV Personal details - Name, address, telephone, Education and qualifications – your degree.

Letters Writing Guide mgr Anna Waligórska – Kotfas PWSZ Konin.

Communication with buyers at Lifestyle 2013 Follow-up Cambodia CEDEP I – High value silk component.

How to write formal letters

Messages 1. Outline Fields of an Subject line One point per The expected response Be a good correspondent Final tips 2.

Order Unit 5. It is the consumer, and the consumer alone, who casts the vote that determines how big any company should be. ---Crawford H. Greenwalt A.

A cover letter invites the hiring manager to read your resume and tells him or her why you are the best person for the job.

Follow the model below:

YOU’VE GOT “THE WRITE STUFF” TEACHING WRITING, NOT DOING WRITING.

XI AP. 1. Definition Complain letter is a letter that is written about disappointment of the costumers about goods or services that were ordered.

 Explored what the differences were between formal and informal language  Proof read a formal and informal letter  Write a formal and informal letter.

TIPS FOR WRITING EFFECTIVE PROFESSIONAL MAIL

About Note Writing 刘淑君 Characteristics of Note Writing a regular form simplicity in style briefness in form.

How many different kinds of letter are there? Informal Letter Formal Letter What are the differences between an informal letter and a formal letter? Letter.

functions and vocabulary

Invitation Letters and responses. Warming up 1.Finish Step 1,2 after reading the information (15’) 2.Step 3 Organizing. Read Task1 ---Do Task2— Compare.

1. Keep it simple. Don’t write a book. Keep your s brief. ing to apologize or admit guilt can be risky. 2. Keep it clean. Grammatical errors,

SCI 论文发表流程 1. 上传或写信或发投递 Dear Prof. xxx (Editor): Attached (Enclosed) please find the word or PDF version of my paper entitled "xxx" with the kind.

Formal business correspondence General guidelines  → RB, p 67: 1 Layout 2 Cohesion & organization 3 Content 4 Register and style 5 Accuracy.

English The basics. Name FORMAL/NEUTRAL Dear Mr/Mrs/Ms Dupont Dear Mary INFORMAL Hi/Hello Mary Mary,… No name.

How to write s at university. Introduction Think about: Think about: What kind of s will you need to write at university? What kind of s.

Paragraph 1 Outline the purpose: to make an enquiry, complain, etc. Paragraph 2, 3 Contains the relevant information behind the writing of the letter.

FCE. WHEN do we use Formal Letters? When writing to organizations and people we don’t know. WHY do we use Formal Letters? (purpose) To request information.

Business Correspondence

Unit 9 Inquiry/Enquiry Letter

Writing s – Making Enquiries and Responses

English Correspondence

TIPS FOR WRITING EFFECTIVE PROFESSIONAL MAIL

Office correspondence

Writing Professional s

Writing Professional s

Business Correspondence

Presentation transcript:

Project Two Developing and Receiving clients Correspondence

Teaching objectives To raise awareness of and practice writing formal correspondence

Teaching steps Step 1. Lead in Step 2. Vocabulary Step 3. Text A: Sending a quotation Step 4. Text B: Letters of acceptance Step 5. Classroom exercises Step 6. Assignment

Lead in How to write a business letter? ( kinds of correspondence) 1): Formal business writing : Memos/ Faxes/ Reports/ Enquiry/Complaints 2): Informal business writing : notes, s…

Vocabulary ASAP (as soon as possible) Dept (department) Enc (enclosed) Excl (excluding) Incl (including) Ext (extension number) NB (note well) Wk (week)

Text A Sending a quotation

Differences between the fax, letter and Salutation Use of language familiarity

Difference

Text B letter of acceptance Reading

Match

Writing:

Writing Making reference Paragraph 1 I’m writing with reference to… Giving the reason for writing Paragraph 2 I am pleased to confirm Making a request Paragraph 3 Would it be possible to..? I would be grateful if you could… Signaling the end of the letter paragraph 4 I look forward to..

Suggested Answer to Writing Re: training course invoice 2948 Dear Mrs. Brooks Thank you for your letter and invoice of 24 May I am afraid we are unable to accept the invoice as only six participants attended the seminar, not eight. Moreover, training packs were included in the price. I would be grateful if you could send me a correct invoice for the training course. I look forward to receiving your reply. Yours sincerely Alan Pickering

Assignment: Simon Howe is leaving the company next week. You decide to have a farewell party for him. ● Write a notice to all your colleagues: informing them about the party saying when and where the party is inviting them to the party ●Write words.

Thank you!