SIM342. 3 4 End users Web servers Application servers Data servers ? How do I know I have a problem? How do I isolate the problem? How do I diagnose.

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Presentation transcript:

SIM342

3

4 End users Web servers Application servers Data servers ? How do I know I have a problem? How do I isolate the problem? How do I diagnose the problem?

5 IT/Ops App Owner Dev/QA Manage infrastructure and application delivery Identify deviations from acceptable behavior Isolate and coordinate problem resolution Manage infrastructure and application delivery Identify deviations from acceptable behavior Isolate and coordinate problem resolution Build applications and verify quality Improve application functionality Troubleshoot critical issues and resolve Build applications and verify quality Improve application functionality Troubleshoot critical issues and resolve Ensure application quality, reliability and performance Reduce MTTR and ensure customer satisfaction Ensure application quality, reliability and performance Reduce MTTR and ensure customer satisfaction

6 Wall of Confusion

IT/Ops App Dev

8 End users Web servers Application servers Data servers

IT/Ops App Dev

14 Application Grouping Group By Search for:

Demo

28

29

Demo

Xbox Advisor – Application Status

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