Child Support Directors Association Annual Training Conference Central Print & Image Barbara Lamb October 4, 2006

2 Agenda Central Print - Overview Imaging – Overview Questions

3 Technology Services Diagram

4 Central Print Central Print Service is provided to the LCSA as an efficient and cost-effective way to handle a large volume of print capability.

5 Central Print Diagram

6 Types of Printing Central Batch Printing Local Batch Printing Local Printing

7 Volumes Initial Rollout = 110,000 per month Final Rollout = 8,000,000 per month

8 Envelopes 6x9.5 inch 6x9 inch (Courtesy/Business Reply) 9x12 inch

9 Things You Need to Know The Print Preview option is available A correction letter is available. You decide where you want to print

10 Benefits No more stuffing envelopes No postage Designed to “Click and Forget.”

11 IMAGING Imaging is a process where documents are scanned electronically and stored as Portable Document Format (PDF) for later use.

12 What Types of Documents are Scanned Turnaround documents are produced by the Child Support Enforcement System (CSE). Non-turnaround documents are documents sent in by the Participants, Employer, Attorney, etc.

13 Imaging Process Register the documents Prepare the documents for shipment Ship the documents

14 Document Registration Introduces the document Register with CSE barcode Register without the CSE barcode

15 Image Volumes We expect to image one million documents per month.

16 The Central Scan Facility Operator checks in the boxes The documents are scanned Documents will be stored for 30 days Documents are shredded

17 When Can I View My Images? We estimate two days for shipment Two days for scanning

18 What Do I Need to Know COSTARS will be available until October A repository will be made available to store images that are not copied to Child Support the Enforcement System (CSE).

19 Benefits No more scanning No scanning equipment required Images available within 48 hours.

20 Contact Barbara Lamb (916)

21 Questions