Emotional Intelligence At Work Place At AMA on Saturday from 07:00 to 08:30 pm.

Manthan Centre For Human Development 807, Aditya, Mithakhali Six Roads, Navrangpura, Ahmedabad. # 079 – / ,

Definition of Emotional Intelligence Emotional Intelligence refers to emotional awareness and emotional management skills, which enable you to balance emotion and reason so as to maximize your long term happiness. Emotional intelligence includes qualities such as self – awareness, ability to manage moods, motivation, empathy and social skills like cooperation and leadership.

EQ and Credibility of Managers Certain characteristics enhance an individuals credibility, trust, confidence, reliability, competence, character, intent, dynamism and personality. Credibility is reflected in following features: Trustworthiness Informativeness Dynamism Transparency Integrity and honesty.

Emotional Skills that Managers Should Learn Self – awareness Managing emotions Empathy Communicating Cooperation Resolving conflicts

EQ in Organizations Preparation for Change. Motivation is important in social and emotional learning. What managers and trainers can do to increase learners’ motivation: - Assessing the organization’s needs - Assessing personal strengths and limitations - Providing feedback with care - Maximizing learner choice - Encouraging participation - Linking learning goals to personal values - Adjusting expectations - Recognizing readiness to change