HUMAN RELATIONS

Origins of human relations theory Human relations theory (HRT) is normally thought of as having its roots in the Hawthorne Studies conducted in the 1920s and 1930s at the Hawthorne works of the Western Electric Company, near Chicago in the United States.

Principles of Human Relations Theory  Human relations theory is characterized by a shift in emphasis from TASK to WORKER  Go beyond physical contributions to include creative, cognitive, and emotional aspects of workers  Based on a more dyadic (two-way) conceptualization of communication.  SOCIAL RELATIONSHIPS are at the heart of organizational behavior--effectiveness is contingent on the social well-being of workers  Workers communicate opinions, complaints, suggestions, and feelings to increase satisfaction and production  Origins (Hawthorne Studies & work of Chester Barnard) Human Relations School of Management - Elton Mayo (Harvard

Objective of human relation theory To strengthen and appreciate the human assets continuously by providing training and development programs. To establish and maintain organizational structure and desirable working relationships among all the members of the organization. To provide fair, acceptable and efficient leadership. To provide an opportunity for expression and voice management.

It also seeks to make employment and working conditions less impersonal To secure the integration of individual or groups within the organization by co-ordination of the individual and group goals with those of the organization.

Ten Commandments of Human Relations Speak graciously to people Smile at people Call people by first name Be friendly and helpful Be cordial Be genuinely interested in people Be generous with praise, be cautious with criticism Be considerate of the feelings of others Be thoughtful of the opinion of others Be alert to give service

To maintain good human relation Give credit to whom credit is due Be grateful always Admit your mistakes. Recognize the merits of others' opinions Criticize or argue tactfully Keep secrets Be fair always Give compliments and praises freely

Maintain a moderate level of humility. Be kind, generous, and helpful. Be honest. Be firm with your reasoned convictions Shun vices. Respect the convictions, beliefs, and practices of others. Maintain a decent and socially approved love life Be a good, law-abiding citizen Be friendly Be dependable, responsible, and keep promises. Be punctual. Be resourceful, hardworking, and frugal

Be firm with your reasoned convictions. Shun vices. Respect the convictions, beliefs, and practices of others. Maintain a decent and socially approved love life. Be a good, law-abiding citizen Be cooperative in group undertakings.

Difficulties in developing human relations Different social economic, religious and educational background of the persons involved in educational administration Immature pupils with their typical and peculiar problems High expectations of the community from the school Desire of the leaders of the community to play dominant role in educational matters

Limitations of the administration to provide good conditions of service to the teachers Separatist tendencies among the persons involved in educational administration Clash of personalities when the members differ widely ion their frame of reference towards various matters in education Inability of the educative process to give immediate turnouts

Human relation theory in educational institution

Organizing and planning practice Clearly defines the duties of his co-workers and prevent overlapping Delegates responsibility with the necessary authority for effective action Distributes work in a way that every member of the staff makes use of his talent Maintains an organization according to current need

Habit of judgment Decides cases promptly Perceives true qualities of people Makes decisions without bias and prejudice Employ experienced teacher Should have the quality to differentiate between right and wrong

Scholarship Encourages through scholarship Respects men of scholarship Possesses extensive knowledge in the field of education Applies scientific method in dealing with problems

Relationship with students Loves them intensely Shows interest in student activities Shows due regard to their personality Shows friendliness towards individual students Shows a spirit of oneness and belongingness with them Gives due regard to student opinion Takes a keen interest in the welfare of the students spares time for conferences Shows a keen interest in solving their problems

Personal qualities Character Intelligence Integrity Emotional stability Cheerfulness Courtesy Ability to mix friendly with students Good health Creative thinking Confident Outgoing Tolerance

Professional knowledge and skill Knowledge of school administration Knowledge of official routine Understanding of child nature and development Understanding of teaching methods and techniques Ability to guide teachers in managing their classes Desire for self-improvement Pride in the profession Enthusiasm for teaching and supervision Sensitive to the feelings of and reactions of the staff and students Skilful in gaining and maintaining the respect of the staff and students even in situations were there are strong differences of opinion

Benefits of human relation model in education Creating a good relation between students and teacher Teacher will be experienced Students and teacher will be inspired Students will be creative, confident outgoing

3 TYPES OF RELATIONSHIPS THAT EACH INDIVIDUAL MUST MANAGE 1. RELATIONSHIP WITHIN OURSELVES 2. ONE-TO-ONE RELATIONSHIPS 3. RELATIONSHIP WITHIN A GROUP

1. RELATIONSHIP WITHIN OURSELVES

2. ONE-TO-ONE RELATIONSHIPS

3. RELATIONSHIP WITHIN A GROUP

MAJOR THEMES IN HUMAN RELATIONS

1. COMMUNICATION

2. SELF-AWARENESS

3. SELF-ACCEPTANCE

4. MOTIVATION

5. TRUST

6. SELF-DISCLOSURE

7. CONFLICT RESOLUTION

HUMAN RELATIONS: BENEFIT YOU

Sources success/mastering-human-relationships/ success/mastering-human-relationships/ webster.com/dictionary/human%20relations webster.com/dictionary/human%20relations

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