Types of managers Module 07-Types of managers

Manager Person who supports and is responsible for the work of others Responsible for achieving organizational goals through the efficient and effective use of company resources. Module 07-Types of managers

Types of managers (management level) Top managers - responsible for performance of the organization as a whole or of one of its major parts; guide the organization’s interaction with its environment Middle managers – oversee the work of large departments or divisions; responsible for lower-level managers and sometimes for operating employees Team leaders or supervisors – report to middle managers and directly supervise non-managerial workers or operating employees Module 07-Types of managers

Types of managers (management level) TOP Middle FL Module 07-Types of managers

Types of managers (scope of activities) Functional managers - responsible for just one organizational activity, such as finance or human resources management General managers - responsible for complex multi-functional units of an organization (i.e. the whole company or a subsidiary) Module 07-Types of managers

Types of managers (scope of activities) GM VP-Mktg JSM Senior sales manager VP-Prod Production manager FM Module 07-Types of managers

Types of managers (according to work activity) Line managers – directly contribute to the production of the organization’s basic goods or services Staff managers – use special technical expertise to advise and support line workers Module 07-Types of managers

Basic managerial skills Technical skill - the ability to use the procedures, techniques, and knowledge of a specialized field Human skill - the ability to work with, understand, and motivate other people as individuals or in groups Conceptual skill - the ability to coordinate and integrate all of an organization’s interests and activities. Module 07-Types of managers

Managerial level and skills Relative skills needed for effective performance at different levels of management HUMAN TECHNICAL CONCEPTUAL Top management Middle management First-line management Module 07-Types of managers

Effective vs successful managers Fred Luthans and associates studied more than 450 managers “Do managers who move up most quickly in an organization do the same activities and with the same emphasis as managers who do the job best?” F. Luthans, “Successful vs. Effective Real Managers,” Academy of Management Executive, May 1988, pp. 127-32; and F. Luthans, R.M. Hodgetts, and S.A. Rosenkrantz, Real Managers (Cambridge, MA: Ballinger, 1988) Module 07-Types of managers

Activities of effective vs successful managers Module 07-Types of managers

Effective vs successful managers Successful managers do not give the same emphasis to the four activities as do effective managers Promotions are not solely based on performance Social and political skills play an important role in getting ahead in organizations Module 07-Types of managers

The manager, the skills, the job BALANCE TECHNICAL & HUMAN CONCEPTUAL & Top Middle First-line PLANNING & ORGANIZING Level Skills Activities LEADING & CONTROLLING Module 07-Types of managers