The Tools of… Today’s Human Services

The Vast transition from Beggars to victims…. Nobless Oblige, Robber Barron Philanthropy, not until the Great Depression (and last year’s crisis) did everyone seem vulnerable

The tools of the profession Today

Theory Approach Models emphasize the theory of change that has influenced the design and plan for the program/ illustrate how and why you think your program will work/ “big picture”/ for grant proposals, planning and design Outcomes Approach Models attempt to connect the resources and/or activities with the desired results in a workable program/ for designing effective evaluation and reporting strategies. Activities Approach Models emphasize linking the various planned activities together in a manner that maps the process of program implementation /for management planning activities, databases Why Logic Models? Kellog Foundation 2004

50% of children entering Syracuse City Schools are not ready according to DIBELS assessments of pre- literacy skills Assets: The Say Yes initiative has been launched to provide a pipeline from k through college but children begin unprepared for kindergarten Needs: The community has to focus on preparing children to take advantage of the many resources we have from school age on Literature reviewed on Imagination library book programs shows favorable results The Community Foundation completed a 5 year read ahead imitative building literacy capacity of local childcares and literacy providers A coalition of stakeholders including learners, business, government, nonprofits and institutions of higher education have committed to the value of literacy for the community’s future prosperity Imagination Library book distribution program – one book a month to children from birth through age 5 – results demonstrated in literature Wrap around services and role modeling of reading as delivered by local service provider agencies Assume our community will respond as others have to the Imagination Library. Assume funding can be raised Assume language barriers can be overcome Assume services offered are sufficient Program Planning Logic Model ↑ number of adults who read to their children daily ↑ percent of children that register on time for kindergarten ↑ the % of children assessed as ready on the Initial Sound Fluency ↑ % of kids assessed as ready on Letter Naming Fluency Increased literacy and school success reaching post school into career and a revitalized economy

PR group to outreach to and enroll families Database system and mailing and book return system Nonprofits serving families with youth Assessment team Book sign up outreach and PR Local organizations referring children Book database and mailing system managed Wrap around services coordinated Ongoing assessment and reflective evaluation # of children enrolled match or exceed projections (20% of population by end of year 1, 40% year 2, 60% year 3, 100% year 4) # of local organizations referring children (7 or more) Database and address updates minimize # of returned books (0 books returned from same address more than once) # of children & families attending/ receiving wrap around services – particularly higher need families (half of all children enrolled) Ongoing reflective use of dashboard to refine program implementation (monthly dashboard created) 1-3 year ↑ number of adults who read to their children daily ↑ percent of children that register on time for kindergarten 4-6 year ↑ the % of children assessed as ready for school on the Initial Sound Fluency DIBELS ↑ % of kids assessed as ready for school on Letter Naming Fluency DIBELS Increased literacy and school success reaching post school into career and a revitalized economy Increased community literacy across the lifespan Maximized community engagement Program Implementation Logic Model

Space reserved for Pre and post test – read to child daily Literacy Coalition of Onondaga County Imagination Library Dashboard July 10,2010 $ 29,065

Identify how each of the following roles may come into play in the Imagination Library Logic Model

Roles of the Human Service Professional 1.Outreach Worker 2.Broker 3.Advocate 4.Evaluator 5.Teacher/educator 6.Behavior Changer 7.Mobilizer 8.Consultant 9.Community Planner 10.Caregiver 11.Data Manager 12.Administrator 13.Assistant to Specialist 13 Roles and Functions Southern Region Education Board Turn to pages in the textbook. Which of these roles are present/do you anticipate in your field site? Rank them in order of priority for the agency. Such as Helping a 10 year old boy attain a “big brother” at the Boys Club

How did this become a profession? Mary Richmond NASW Video Clip –Note gathering of data and emergence of scientific social casework and competencies (p47)

Space reserved for Pre and post test – read to child daily Literacy Coalition of Onondaga County Imagination Library Dashboard July 10,2010 $ 29,065

Mental Health Professionals & Associations NOHS: National Organization of Human Services NASW: National Association of Social Workers ACA: American Counseling Association APA: American Psychological Association APA: American Psychiatric Association American Association of Marriage and Family Therapists APNA: American Psychiatric Nurses Association Psychiatrist Psychologist Social Worker Counselor – School – Mental ‑ health – College – Rehabilitation Couple and Family Counselor Psychiatric Nurse Psychotherapist mainly for human service professio nals

Mission: A cooperative system of services and supports that provides what families need and want for their children and youth with serious emotional and/or behavioral challenges to be happy and successful in home, in school and in the community. Family Driven Youth Guided Cultural & Linguistic Competence Continuous Quality Improvement Implementation Sample: Onondaga County System of Care

ContextStrategiesOutcomes Youth and family level Long wait for services during SPOA People lack knowledge of services & how to access them Not enough youth services; youth and families need respite Youth and family not involved in decision making; treated as criminals and referred from system to system Inadequate counseling & services Well trained 24 hour mobile rapid response team with seamless referrals – and youth & family guidance Increase number and variety of respite and clinical services Youth are not separated from peer groups in school Youth less involved with juvenile justice More youth graduate from High School Service Providers Inflexible funding silos and structures - hard to innovate & improve services Current programs not equipped (money, expertise) to provide personalized care or Ensure cultural and linguistic sensitivity diversity of youth & families 24 hour mobile rapid response team with cultural and linguistic competency training Decrease in youth treated clinically with polypharmacy System Little cross organizational coordination of continuum of services including schools Inefficient spending so unable to invest in needed services Emergency response systems not as responsive or effective as desired 24 hour mobile rapid response team – with ability to coordinate resources across silos 40% reduction in residential placement, money instead spent on mobile response team and other noted gaps Onondaga County System of Care Continuous Quality Improvement Implementation

Playing HS Roles effectively requires a series of competencies To assist with this Professional associations Offer conferences and workshops Publish newsletters and journals Provide grants for field related projects Provide a Process That Encourages Networking and Mentoring Provide a Political Base

How are the following reflected in the HUD Case Management Program?

Playing HS Roles effectively requires a series of competencies 1.Participant Empowerment 2.Communication 3.Assessment 4.Community & Service Networking 5.Facilitation of Services 6.Community & Living Skills & Supports 7.Education, Training, & Self ‑ development 8.Advocacy 9.Vocational, Educational, & Career Support 10.Crisis Intervention 11.Organization Participation 12.Documentation

Playing HS Roles effectively requires a series of competencies Develop these competencies by honing the following characteristics of your professional repertoire

Roles of the Human Service Professional 1.Outreach Worker 2.Broker 3.Advocate 4.Evaluator 5.Teacher/educator 6.Behavior Changer 7.Mobilizer 8.Consultant 9.Community Planner 10.Caregiver 11.Data Manager 12.Administrator 13.Assistant to Specialist 13 Roles and Functions Southern Region Education Board