Enterprise Education Services Negotiate, Integrate, Collaborate

Utah’s Enterprise Learning Services Interactive Video  Hundreds of installed classrooms for K12 and Higher Ed  Longest running service  Multiple technologies Library Databases  Access to several commercial periodical and reference databases for K12, HE and public libraries  Access granted by IP address or home access login Digital Media  5,000+ downloadable video,audio and text files licensed from PBS, educational media vendors, and higher ed institutions  Manages media access by audience (K12, HE, public) Course Management  Hosting 15 separate HE institutions using Vista 4  1.5 million logins Fall semester 2007  Integrated with Banner SIS at institutions  Hosting the Utah Electronic High School Web Conferencing  Higher Ed, K12 and libraries  Interactive video/audio/app sharing virtual rooms  Integrated with Blackboard CMS Educator Portals  Personal education website for educators  over 30,000 accounts  Portal to online library & curriculum building tools

Next - Integration Interactive-web-course-media-library-conferencing- portal (the IWCMLCP Service) Watches Ken Burns interview from LOR Student goes to CMS (enrolled automatically from their campus SIS) Checks course calendar for a live “special guest” Interactive presentation AP history students (all 3 of them) at a isolated High School view the event in their IP Video enabled room

Challenges  Central Management & Local Control ◊Maintenance windows ◊Integrations - balancing the many & the one ◊User account management ◊User support  “The state solution” vs. emerging tools ◊How does research fit? ◊Agility vs. stability  Storage, storage and more storage  Build it once, then build redundancy

Advantages  The big equalizer - small and large have the same services  The big convener - institutions collaborate to solve administration, instructional design and support challenges  The big stick - exert united pressure on vendors to improve service  The big picture - elevate the service vision from local agendas to what’s best for education in the state.