Leadership MidwayUSA Larry Potterfield, Founder and CEO.

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Presentation transcript:

Leadership MidwayUSA Larry Potterfield, Founder and CEO

Leadership Vision Values Goals Culture Communication Built a “Baldrige Hall of Fame” Leadership Team

Vision To be the best run, most respected business in America, for the benefit of our Customers.

Values Honesty Integrity Humility Respect for Others Teamwork Positive Attitude Accountability Stewardship Loyalty

Operation Concrete Values

Goals - Operational Customer Satisfaction Employee Satisfaction Supplier/Partner Satisfaction Shareholder Satisfaction

Long-Term Goals (examples) Set a 3-year goal to receive Baldrige 2009 Set goal for highest score ever achieved for Baldrige 2015 Total number of Customers Sales Volume Next Baldrige

Culture “Purest Baldrige Colony on the Planet” Culture of Continuous Improvement Culture of Planning Culture of Teamwork Culture of Winning – we want to win, we plan to win, we know we are going to win.

Communication Postings, Postings, Postings! Meetings, Meetings, Meetings!

Strategic Planning Breakout session will cover the details Continuous Improvement

Employee Satisfaction & Engagement (ES&E) Breakout session with Matt Fleming will cover the details Results – 85% Benefit – Semi-annual surveys are an eagerly anticipated event

MIDAS Secret Weapon Midway’s Integrated Data Analysis System

Leadership MidwayUSA Larry Potterfield, Founder and CEO

Thank you! Our best wishes to you in your pursuit of performance excellence! For more information: