Conceptual Planning And the New Executive Housekeeper What is your role in the organization?

Early Priorities Recruitment Developing a Division of Work Document Establish a Clean as you go policy Development of Area Responsibility Plan Development of the Housekeeping Department Organization

Division of Work Document Rooms Department Public Areas Recreation Areas Restaurants Cocktail Lounges Meeting Rooms Banquet and Ballrooms

Kitchen Areas Employee Areas Offices Maintenance shops Building Exterior Landscaping Laundry

House Breakout Plan

Workload Criteria rooms per day in an 8 hour shift What factors affect the number of rooms cleaned in a day? Using the point system to create comparable workloads

Room Sections and House Divisions A room section is a group of 13 to 20 guestrooms Each section is cleaned by a guestroom attendant or GRA House division is a group of 4 to 6 room sections placed under a floor or GRA supervisor depending on the hotel layout