1 Auditing Techniques Joseph Suprenant Carrier Logistics Inc.

2 Rate Assistance Why Audit? What to Audit? When to Audit? How to Audit?

3 Automation Customer

4 Automation Carrier

5 Hold Types Batch Hold

6 Hold Types Manual Hold

7 Hold Types User Hold

8 Hold Types EDI Hold

9 Hold Types Error Hold

10 Audit Programs

11 Audit Parameters

12 Audit Parameters Dates, Documentation Origin, Destination Density, Weight, Service Customer, Customer Setup, Agent / Carrier Rating Type, Posting Status Keywords, Rate Tables

13 Audit Parameters

14 Audit Parameters

15 Audit Parameters

16 Audit Parameters Recap Dates, Documentation Origin, Destination Density, Weight, Service Customer, Customer Setup, Agent / Carrier Rating Type, Posting Status Keywords, Rate Tables

17 Audit Results

18 Release Hold

19 Audit Reports

20 Audit Reports

21 Q & A Thank You