Interpersonal communication The process of exchanging messages between people whose lives mutually influence one another in unique ways in relation to.

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Presentation transcript:

Interpersonal communication The process of exchanging messages between people whose lives mutually influence one another in unique ways in relation to social and cultural norms. is the process of exchanging messages between people whose lives mutually influence one another in unique ways in relation to social and cultural norms. 1. Functional Aspects of Interpersonal Communication instrumental goals relationship-maintenance goals self-presentation goals. You ask your friend to help you move this weekend (gaining/resisting compliance). You post a message on your long-distance friend’s Facebook wall saying you miss him (checking in). You and your new college roommate stand in your dorm room full of boxes. You let him choose which side of the room he wants and then invite him to eat lunch with you (presenting yourself as friendly). DTR talk

2. Cultural Aspects of Interpersonal Communication relationship schemata homo narrans personal idioms Jersey Shore - activities - labels for others - requests - sexual references - storytelling GTL“gym, tan, laundry” grenade backpack smush GFA relationship routines Relationship cultures

3. Conflict and Interpersonal Communication Practice: 1. Which conflict management style, from the five discussed, would you use in this situation? 2. What are the potential strengths of using this style? 3. What are the potential weaknesses of using this style? Scenario 1: Noise and having guests. Your roommate has a job waiting tables and gets home around midnight on Thursday nights. She often brings a couple friends from work home with her. They watch television, listen to music, or play video games and talk and laugh. You have an 8 a.m. class on Friday mornings and are usually asleep when she returns. Last Friday, you talked to her and asked her to keep it down in the future. Tonight, their noise has woken you up and you can’t get back to sleep. Scenario 2: Neatness. Your college dorm has bunk beds, and your roommate takes a lot of time making his bed (the bottom bunk) each morning. He has told you that he doesn’t want anyone sitting on or sleeping in his bed when he is not in the room. While he is away for the weekend, your friend comes to visit and sits on the bottom bunk bed. You tell him what your roommate said, and you try to fix the bed back before he returns to the dorm. When he returns, he notices that his bed has been disturbed and he confronts you about it. See: Dealing with Conflict pdf online Five Styles of Interpersonal Conflict Management

4. Emotions and Interpersonal Communication Emotions are physiological, behavioral, and/or communicative reactions to stimuli that are cognitively processed and experienced as emotional. primary emotions joy, distress, anger, fear, surprise, and disgust secondary emotionslove, guilt, shame, embarrassment, pride, envy, and jealousy

attachment theory - secure - avoidant - anxious *Evolution and Emotions *Culture and Emotions social norms display rules *Expressing Emotionsemotion sharing *Managing and Responding to Emotions emotional intelligence

5. Self-Disclosure and Interpersonal Communication - Social penetration theory - Social comparison theory - Johari window The Process of Self-Disclosure Effects of Disclosure on the Relationship dispositional attribution situational attributions interpersonal attributions observations, thoughts, feelings, and needs.