AutoAttendant and Voic Comparison of SME solutions Unify PH PM BUS May 2014
UC Functions 2 Copyright © Unify GmbH & Co. KG All rights reserved. Feature EVM HiPath 3000 IVM Xpr. Compact Smart VM OS Business UC Suite OS Business Basic functionality Voic and AutoAttendant XXXX UC functions: Graphical user interface Web interface or client XXX Voic announcements for presence Dífferent announcements for each user selected UC presence XX Personal greeting rules per mail box A user can define detailed rules to select his personal announcements X Voic to The voic will be attached to an as wave file and sent-out XXX
Auto Attendant Functions 3 Copyright © Unify GmbH & Co. KG All rights reserved. Feature EVM HiPath 3000 IVM Xpr. Compact Smart VM OS Business UC Suite OS Business Auto Attendant functions: Number of basic auto attendant boxes Company Auto Attendant Central attendant and central voic with alternative announcements per user XX Parallel signaling Message to caller while called user is ringing XXX Calendar function for auto attendant Different call handling per time of day XXX Central calendar for mail box Announcements and call handling for company-wide dates i.e. holidays XXX Individual profiles for mail box and personal auto attendant Presence based call handling individually defined by user X
Voic Functions (1) 4 Copyright © Unify GmbH & Co. KG All rights reserved. Feature EVM HiPath 3000 IVM Xpr. Compact Smart VM OS Business UC Suite OS Business Voic functions (1): Individual greetings per mail box Store and select different mail box announcements Forwarding of messages Forward a message to other users/mailboxes X X Call back from voice box Activate a call back to the caller of a message XXX Call by message waiting If a caller has left a message any external number is dialed (e.g. cellphone) X X Delegate function Forwards a message to a delegate with personal announcement X X Caller-based routing Call handling based on the number of incoming call, e.g. greeting language of caller country X
Voic Functions (2) 5 Copyright © Unify GmbH & Co. KG All rights reserved. Feature EVM HiPath 3000 IVM Xpr. Compact Smart VM OS Business UC Suite OS Business Voic functions (2): Central group mailbox Announcements for departments/groups XXX Messages for groups Leaving messages for pre-defined groups X Live recording Record conversations with privacy functions X X Storing messages Users can store single voice mail messages for personal use X X Automatic message delete Messages are automatically deleted after time in order to save storage capacity XXX Mailbox language per user Set the language of the voic prompts individually per user X X