Human Resources & Safety Management Dale Knight Loss Control Consultant SAIF Corporation Eugene Branch

All About People Asking me to ignore a simple safety violation is asking me to compromise my belief about the value of your life. The Vision: 100% Safe “Hill Street Blues”

© SAIF CORPORATION | Behavior Modification Techniques

Risk Taking Cycle UNSAFE ACT UNSAFE ACT NO Injury or Negative Consequence NO Injury or Negative Consequence REWARDED REINFORCES UNSAFE BEHAVIOR REINFORCES UNSAFE BEHAVIOR TAKE ADDITIONAL RISKS TAKE ADDITIONAL RISKS ACCIDENTACCIDENT ACCIDENTACCIDENT

Model for Achieving Best Results Recognize Achievements Set Expectations Provide Training Hold Accountable Provide Feedback

Hiring Process Setting Expectations Written applications Pre-employment drug testing Reference checks DMV checks

Pre-Employment Screen Pre-employment questionnaire designed to identify high-risk applicants - False Insurance Claims - Violence - Drugs - Theft - Honesty

Overall Responses Insight Worldwide data: 7.4% admit to work comp fraud 11.9% admit to current drug use 7.4% admit to theft behavior 4.1% admit to violent behavior

Sample Questions “Please check the category that best describes your current use of cocaine (coke, snow, etc.)” - A. Heavy, but controlled - B. Recreational use only - C. Very light use (less than 4 times a year) - D. Do not use

Sample Questions “If you had other things you needed to do, would you fake a work-related injury to leave work early?” - A. I definitely would - B. I probably would - C. I probably would not - D. I definitely would not

Sample Questions “What is the total dollar value of items or property you have taken from employers over the past two years?” - A. $201 or more - B. $51- $200 - C. $10- $50 - D. None

Training New employee orientation General safety training Specific PPE training 1-on-1 training “See-Say-Do”

Accountability Participation in safety committees and/or safety meetings Disciplinary policies for safety violations Accident/Incident Analysis Performance Reviews Include Safety

Feedback Majority of companies indicated that they have open lines of communication Majority indicated that employees would immediately report a safety issue Employees participate in finding a solution Safety Observations

Retention -Recognition Company loyalty and job security Open communication Good wages & good working conditions Appreciation/recognition & sympathetic help with problems Celebration of accomplishments

Common Cultures Good & Bad “Safety is critical to our success and is a way of life.” “Safety Director is responsible for safety” “Safety is a corporate VALUE, 24/7.” “Safe practices take more time” “We have a goal of zero injuries and believe that all injuries are preventable.” “Injuries are just part of the job, stuff happens”

Questions?