Chapter 15 & 16 Employment Universitas Ciputra Business Communication: Pocess & Product, 8e Guffey & Loewy Business Communication Short Semester 2016 International Business Management

The Employment Search

Searching the Open Job Market Digital Age: Explore the big boards (e.g. Jobsdb) Check company websites Use Linkedin and social networking sites Browse print and online newspapers However, personal networking and referrals remain the primary route to hiring

Cv/resume

What is CV/Resume? Written document (1 to 2 pages) describing yourself (working experience, education, training, hard/soft skills) Applicant, use for showing the qualification that suit the vacancy Company, preliminary for deciding: (1) interview, (2) has a suitable experience, achievement and training

What is CV/Resume? The purpose: interview invitation. Design and CV content (combine with cover letter) should be attractive Most professional CV written in English Mistyping and grammatical mistakes is FATAL. Proofread before send it out Never lie (e.g. mark-up GPA), it is traceable (technology advancement). You might be blacklisted

What’s in CV/Resume? Name, title, contact details Work Experiences (chronologically) Education (chronologically) Activities & Achievements Skills & abilities (relevant skills only) References The most common: #1, 2, 3 & 5 (max. 2 pages)

1. NAME, TITLE & CONTACT DETAILS Top part of the CV: Full name & title (e.g. S.E., MBA, MSc, MM, etc) Current Address Phone number Email (the professional one) Purpose: easy to find your name on your CV among other CVs Name is well written, font size is bigger than the content font, use different colors

Working experiences is a PLUS 2. WORK EXPERIENCES Working experiences is a PLUS ‘Working’ is not limited to ‘working for a corporation’ ‘No work experience’ is acceptable, directly skip to ‘Education Background’ Chronologically from the current one If too many, mentioned 3 or 4 (the most relevant one)

2. WORK EXPERIENCES Write down: Employment period (MM/YY – MM/YY) Company full name Job title Responsibilities & achievement

2. WORK EXPERIENCES For responsibility/achievement, write it in past-tense and use ‘power words’ such as: Built, Demonstrated, Developed, Enhanced, Facilitated, Generated, Impacted, Implemented. Negotiated, Revitalized Closed, Collaborated, Delivered, Drove, Established, Generated, Presented, Prospected, Retained Analyzed, Audited, Justified, Prepared, Processed, Reported, Researched, Reviewed

3. EDUCATION BACKGROUND Chronologically written, mention the study period Has not graduate: the university, program taken, current GPA Graduate: the university, title earned, program, thesis title, GPA No need to write Elementary & Junior High School. Senior High School is optional

4. ACTIVITIES & ACHIEVEMENTS List of achievement, organization experiences (excluding Working Experiences and Education) Relevant to the position applied

5. SKILLS & ABILITIES List of your hard & soft skills, relevant to the position applied Most common: language, computer skills

6. REFERENCES List of people who can provide a positive comment about you (e.g. boss from the past company, lecturer) They are not blood related people (e.g. parents, siblings) Make sure you have the permit from the referee DON’T MANIPULATE!!!

DESIGINING YOUR CV Use template provides by MS Word

Video Résumé A video resume enables you to demonstrate public speaking, interpersonal, and technical skills It is a new approach in digital age

OPENING, BODY, CLOSING Cover letter

CONTENT OPENING BODY Address the letter to an individual by name. For advertised jobs, name the source; include job title, date, and publication. If someone referred you, name that person. Tell how your qualifications fit the job specifications, show knowledge of the reader’s business, or describe how your special talents will be assets to the company. Demonstrate how your background and training fit the job requirements. Summarize your principal assets from education, experience, and special skills. Avoid repeating specific data from your résumé. Refer to your résumé.

CLOSING Ask for an interview. Consider hooking the request to a statement reviewing your strongest points. Make it easy to respond. Tell when you can be reached (during office hours). Some recruiters prefer that you call them.

INTERVIEW

What to prepare? BEFORE DURING Investigate the organization. Establish the relationship. Act confident but be natural. Don’t criticize. Stay focused on your strengths. Find out about the job early in the interview. Prepare for salary questions. Be ready for inappropriate questions. Ask your own questions. Conclude positively. Investigate the organization. Learn about the position. Plan to sell yourself. Prepare answers to possible questions. Prepare success stories. Dress appropriately. Arrive early.

What to prepare? AFTER Make notes on the interview. Write a thank-you letter.

HOMEWORK 5

INDIVIDUALLY Prepare your CV as creative as possible You can choose: written Resume or Video Resume If written resume, it should be attached with the cover letter Submit it on 2 Feb 2016