IAS Stats by REP David Michelsen Manager Retail Operations Retail Market Subcommittee 03/01/2016

Agenda IAG/IAL Stats Explanation of IAG/IAL Stats Rescission Stats Explanation of Rescission Stats

PUBLIC December IAG/IAL % Greater Than 1% of Enrollments 1,558 Total IAG+IAL Total IAG+IAL % of Total Enrollments 1.06% 3 Gaining REP by total IAG+IAL count (Low to High) IAG/IAL % Less Than 1% of Enrollments – 1,080 Total IAG+IAL Retail Electric Provider Counts Retail Market Subcommittee 03/01/16 Percent of Enrollments Resulting in IAG/IAL Enrollment Total.00% to.25%.26% to.50%.51% to.75%.76% to 1.00% <= > 500 and <= >

PUBLIC Explanation of IAG/IAL Slide Data The upper chart shows the REPs whose IAG/IAL percentage of their total enrollments is above 1%. –The purple shades show enrollment totals of over 2500 for the month being reported –The orange shades show enrollment totals of less than 2500 for the month being reported –The blue shades show enrollment totals of less than 500 for the month being reported –The REPs with the lowest count of IAG/IAL totals start on the left, and move to the highest counts on the right The lower chart shows a count of REPs whose IAG/IAL percentage of their total enrollments is below 1%. –The Blue row shows counts of REPs that have less than 250 total enrollments by their percentage ranges –The Orange row shows counts of REPs that have greater than 250 and less than 1750 total enrollments by their percentage ranges –The Purple row shows counts of REPs that have greater than 2500 total enrollments by their percentage ranges 4 Retail Market Subcommittee 03/01/16

PUBLIC December 2015 – Rescission % Greater Than 1% of Switches 607 Total Rescission Total Rescission % of Total Switches 1.21% 5 Gaining REP by total Rescission count (Low to High) Rescission % Less Than 1% of Switches Total Rescission Retail Electric Provider Counts Retail Market Subcommittee 03/01/16 Percent of Switches Resulting in Rescission Switch Total.00% to.25%.26% to.50%.51% to.75%.76% to 1.00% <= > 250 and <= >

PUBLIC Explanation of Rescission Slide Data The upper chart shows the REPs whose Rescission percentage of their total Switches is above 1%. –The purple shades show switch totals of over 1750 for the month being reported –The orange shades show switch totals of less than 1750 for the month being reported –The blue shades show switch totals of less than 250 for the month being reported –The REPs with the lowest count of rescission totals start on the left, and move to the highest counts on the right The lower chart shows a count of REPs whose Rescission percentage of their total Switches is below 1%. –The Blue row shows counts of REPs that have less than 250total switches by their percentage ranges –The Orange row shows counts of REPs that have greater than 250and less than 1750 total switches by their percentage ranges –The Purple row shows counts of REPs that have greater than 1750 total switches by their percentage ranges 6 Retail Market Subcommittee 03/01/16

PUBLIC IAS Stats by REP Questions? 7 Retail Market Subcommittee 03/01/16