DIP Partner Presentation: Collaborative Process-Oriented Project Organisation Ulrich Reimer

© 2003 Business Operation Systems GmbH Slide 2 DIP Meeting, Business Operation Systems: core competency: development of collaborative knowledge and process organization is a spin-off of Bauer & Partner Bauer & Partner: for 8 years in the business of consultancy, EAI, and implementation of object-oriented software solutions mainly for large-scale enterprises in the automotive, telecom, financial sectors

© 2003 Business Operation Systems GmbH Slide 3 DIP Meeting, Much quality and money is lost at intra-/inter-organizational boundaries Business Case: Inefficient process and project organization costs lots of money

© 2003 Business Operation Systems GmbH Slide 4 DIP Meeting, Methods for - analyzing the process deficiencies - deriving remedies to obtain optimized processes Tools for - ensuring compliance to process models and business rules - adapting processes to changing situation and needs - supporting collaboration of people within processes and projects - integrating systems and removing media breaks - monitoring & total quality management - automatic report generation We offer methodologies and tools to solve this problem

© 2003 Business Operation Systems GmbH Slide 5 DIP Meeting, Process-oriented Project Organization System (POS) Project Management Project Office Business Indicators Total Quality Management Knowledge Management (POS) Business Processes Implemented Business Processes Process Management Consulting Process Management Consulting Process Design Subproz ess 1 Subproz ess 2 Subproz ess 3 Subproz ess 4 Subpro zess 5 Business Strategy IT Systems System Design

© 2003 Business Operation Systems GmbH Slide 6 DIP Meeting,  Worldwide Collaboration

© 2003 Business Operation Systems GmbH Slide 7 DIP Meeting, Project Characteristics  Structured Information

© 2003 Business Operation Systems GmbH Slide 8 DIP Meeting, Reports  Generated Documents

© 2003 Business Operation Systems GmbH Slide 9 DIP Meeting, Sharing of Documents  Semantically Unstructured Text

© 2003 Business Operation Systems GmbH Slide 10 DIP Meeting, Cockpit  Monitoring and Visualization of Information

© 2003 Business Operation Systems GmbH Slide 11 DIP Meeting, Milestones, Quality Gates  Project and Process Features

© 2003 Business Operation Systems GmbH Slide 12 DIP Meeting, Process-oriented Views Implementation is underway, including the support of intertwined processes task sharing between processes quality gates constraints on processes to comply to regulations and business logic

© 2003 Business Operation Systems GmbH Slide 13 DIP Meeting, Intelligent Middleware Data Sources PersonalizationKnowledge Base - Terminology - Rule System Web-Based Presentation Layer OrganisationProcesses SAP Mail DMS SQL LDAP ADS

© 2003 Business Operation Systems GmbH Slide 14 DIP Meeting, Unstructured Text  Structured Information: Within a collaboration platform many documents pile up over time. Relevant information is hidden within the documents, esp. under changing interest profiles  domain ontologies structure the information space  domain ontologies needed to extract information Our interest in the IP project

© 2003 Business Operation Systems GmbH Slide 15 DIP Meeting, Process Compliance: Formulate and ensure constraints on processes dependencies between processes  process ontologies to enable and direct process modelling  rules, constraints to include business logic Customization: User-specific views on information and processes  ontologies to specify and control the different views Our interest in the IP project (2)

© 2003 Business Operation Systems GmbH Slide 16 DIP Meeting,  Business Case Provider (KM application area)  Technology Provider  Case Study Provider (through our customers) Our role in the IP project

© 2003 Business Operation Systems GmbH Slide 17 DIP Meeting, Contact Details : Ulrich Reimer Business Operation Systems Esslenstr. 3 CH-8280 Kreuzlingen Switzerland