Company Confidential Registration Management Committee (RMC) 1 Database Committee Report January 2012 (Data from 2011) San Diego, CA January 10-11, 2011 R. Darrell Taylor Raytheon San Diego, CA 2012

Registration Management Committee (RMC) 2 Executive Summary Not all 2011 data is in Database (app. 65%) Reviewed a 12 month rolling number

Registration Management Committee (RMC) 3 Agenda CRB Activity OASIS Entries – Audits OASIS Nonconformities AS9100 Elements Feedback

Company Confidential Registration Management Committee (RMC) 4 CRB Activity San Diego, CA 2012

Registration Management Committee (RMC) CB Scores as of 1/1/2012 using Performance Metric 5

Registration Management Committee (RMC) 8 D Approach Threshold Violations: –(This section will contain a list and description of the thresholds that were violated –Note: It is not about the individual thresholds, the Corrective Action is being issued because there are multiple threshold violations which may be indicative of a systemic issue with your process) 6

Registration Management Committee (RMC) 8 D Approach Identify Team: –(Because of the nature of this corrective action we recommend that this corrective action not be an individual’s responsibility, this block should identify who was involved in the process) Describe the Problem: –(Given the information provided, we recommend formulating a problem description based on what you know about your process and the systemic issues identified above.) 7

Registration Management Committee (RMC) 8 D Approach Implement and Verify Short Term Corrective Action: –(This section should identify what is being done immediately to solve the problem, and what was done to verify that those actions were put in place) Define and Verify Root Cause: –(This section should identify the Quality Science tools used to investigate the problem and how you verified the root cause does in fact exist) 8

Registration Management Committee (RMC) 8 D Approach Verify Corrective Actions: –(This section should contain a look back at the already implemented containment corrective actions and reevaluate them in light of the root cause analysis.) Implement Permanent Corrective Actions: –(This section should contain the corrective action plan, with milestones, ownership and expected outcomes including a verification and validation plan) 9

Registration Management Committee (RMC) 8 D Approach Prevent Recurrence: –(This section should contain the actions taken to prevent this from re-occurrence, with milestones, ownership and expected outcomes including a verification and validation plan) Future Steps: –(This section should contain the steps being taken for the future, monitoring the process) 10

Company Confidential Registration Management Committee (RMC) 11 Entries – Audits San Diego, CA 2012

Registration Management Committee (RMC) 12 Comparison of Entries Entries: –2007 – 5114 –2008 – 5972 ^16% –2009 – 6969 ^17% –2010 – 7502 ^7.6% –2011 – 4848 »As of 12/1 Suspect at this point app. 65% of the data is in Database

Registration Management Committee (RMC) 13 Comparison of Types SUR=Surveillance REC = Recertification INT = Initial 65% of data

Registration Management Committee (RMC) 14 Standards Entered Into Database 1071 AS9100C as of 12/1/2011

Registration Management Committee (RMC) 15 CRB Comments Ratio of Surveillance to Recertification to Initial consistent – potential decrease in initial for the second year in a row Slow start in AS9100C, perhaps due to timing Going to Rolling Format

Company Confidential Registration Management Committee (RMC) 16 Nonconformities San Diego, CA 2012

Registration Management Committee (RMC) Pareto of Total Nonconformities 17 Average per audit = 2.68 nonconformities, this may be leading to a reduction of nonconformities Totals 2011 – 14, – 20, , , – 14,957

Registration Management Committee (RMC) Total 18 Not Bell Shaped

Registration Management Committee (RMC) 19 Ratio Majors/Entries On average, one Major is written every fourth audit Range 0 to 19 Totals – –

Registration Management Committee (RMC) 20 Ratio Minors/Entries On average, 2.4 Minors are written every audit RANGE: Totals 2011 – 12, – 18, , , –14,087

Registration Management Committee (RMC) Top 80% of Nonconformities 21 First time in 3 years the order slightly changed

Registration Management Committee (RMC) The Remaining 20% 22

Registration Management Committee (RMC) 23 Feedback Analysis 2011 Average to close of “CLOSED” Feedback – days Average of those still “OPEN” – 46.7 days

Registration Management Committee (RMC) AB Report Card 24 Slight increase in Minors from previous years, Audits and Majors relatively flat: 0 Complaints, 0 Suspensions

Registration Management Committee (RMC) 25 Questions

Company Confidential Registration Management Committee (RMC) 26 Back Up Boston, MA July 19-20, 2011