I.U. Professional Opportunities Orientation Program Kristin Gaines IT Manager

NCR Corporation - Quick Facts $5.9 billion revenue 32,000+ employees Headquartered in Dayton, OH Offices & distribution facilities in 130 countries

Entry level positions available in most organizations –Internal information systems –Within Business units: Consulting, Engineering, Services –Initial position in IT Services typically mo. Subsequent positions involve a variety of assignments (ex. software engineering): –Financial and Human Resource Systems –Sales and Marketing Systems –Order Management Systems –Customer Services Systems –Data Warehouse Careers in IT

ApplicationDevelopment Technology & Infrastructure ApplicationDeployment IT Partners IT Functional Organization Model

Software Engineer –Software Developer –Application Deployment –Database Design & Administration –Systems Architecture –Vendor Management Technology Solutions Engineer –Technology Solutions Engineer –Technology Solutions Architect Business Solutions Consultant –Business Solutions Consultant –Information Technology Partner Technology Consultant –Processing Solutions Consultants –Operations Analyst –Service Desk Consultant Project Management –Project Coordinators –Project Managers –Executive Program Managers IT Job Families

IT Career Paths Non-IT Paths IT Business Path IT Technical Path Undergrad Entry Graduate Entry Technical Skills: Programming, Integration, Support Business & Technical Skills: Planning, Analysis Emphasis on… Business Skills: Strategic Planning, Coaching or Advanced Technical Skills

An Example Career Path Software Engineer - 6 years –Europe Group Sales & Marketing –US Customer Services –Manufacturing & Financial Systems Technology Consultant - 2 years –Technology & Infrastructure Team Leader - 3 years –Order & Financial Systems Support /Development Manager - 2 years –Global Financial Systems Support Manager / IT Partner - Current –Knowledge Infrastructure Development

Career Preparation / Selection Criteria Preparation for position –Academic Success –Academic Curriculum –Work Experience –Internships Personal characteristics –Interpersonal Skills –Communications Skills –Leadership –Initiative –Innovation –Integrity

Take Ownership of Your Career Work with manager on training plans Take advantage of educational opportunities, tuition reimbursement programs & professional certifications Work with manager to establish career goals and align assignments to them Research potential positions Build your network Find a mentor Assess career goals regularly

Key Changes in IT Alignment of IT with business Focus on integration vs. development Changing technology Global applications Customer facing roles

Key Competencies in the Workplace Customer focus Teaming Communication Customer facing competencies Keeping abreast of new technology Project management Process orientation Business knowledge Multi-cultural awareness

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