Open Systems Model Environment Inputs Information Energy People Transformations Social Component Technological Component Outputs Goods Services Ideas Feedback Source Waddell, Cumming and Worley (2007) Organisation Development & Change. Thomson, South Melbourne Australia

Organisation-Level Diagnostic Model Inputs Design Components Outputs General Environment Uncertainty in social, technological, economic , ecological and political forces Industry Structure Five forces – suppliers, buyer, threats of entry, threats of substitutes and rivalry among competittors Organisation performance Productivity Stakeholder satisfaction Strategy The way a company uses its resources human economic or technical to gain and sustain competitive advantage Organisation design Source Waddell, Cumming and Worley (2007) Organisation Development & Change. Nelson, South Melbourne Australia

Group-Level Diagnostic Model Inputs Design Components Outputs Organisation Design Goal Clarity Task Team Structure Functioning Group Group Composition Norms Team Effectiveness Source Waddell, Cumming and Worley (2007) Organisation Development & Change. Thomson, South Melbourne Australia

Individual-Level Diagnostic Model Inputs Design Components Outputs Organisation Design Group Design Personal Traits skill Variety Task Identity Autonomy Task Feedback Significance about Results Individual Effectiveness Source Waddell, Cumming and Worley (2007) Organisation Development & Change. Thomson, South Melbourne Australia