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Presentation transcript:

Residents Want To Pay Rent With A Cell Phone? Cash Is So Passé. Charge Cards? Totally Retro. Coming soon: a swipe of an e-money cell phone will let your residents pay rent…until their battery dies !

New Tool To Complete Your Guest Cards? Still hanging on to your Bic? This new technology lets you use pen and ink on a special paper and instantly sends an to your computer.

Auto Responder's Set up an automated follow-up sequence.

Notification Systems Your Leasing Professional will receive a phone call informing them of the arrival mail from HomeStore.com.

Update Your & Stationary “How to” will be posted with this program on SMMOnline.com

Apartment Owners Are Sticking With Recognized Telecommunications Companies OTC Wireless offers a new product that is a transceiver and antenna that can be attached to the exterior of an apartment building.

Wireless High speed internet access- StarBand With no special phone lines or cable modems required, StarBand service is the logical solution for millions of people across the continental United States, Alaska and Hawaii who have been unable to get broadband Internet service.

Re-Inventing Service Round Four

Customer Relationship Management & Flexibility Customerization

Can you Customize Every Customer Encounter? Today every product & service offering can be customized. If your service is cookie cutter, you need to make changes.

How Online Are You Really? Sure you have a Web page, but how much of your business is able to react once your customer clicks those buttons?