Mobile Reach and Kinetic Data

Mobile Reach Enterprise Mobile Solutions Remedy / BMC partner since 2002 Improving efficiency and effectiveness of IT professionals Access to Remedy & other enterprise applications from enterprise-ready mobile devices: WM, BB, iOS, Android Native solutions: optimal user experience, offline usage Represented By Nasrin Azari Justin Boeckler Bob Silver Introductions

Common Goals : Provide functionality to empower IT Professionals to work smarter and more effectively Mobility : Mobile Users requiring a powerful, easy-to-use interface across variety of mobile devices With direct access to backend application With offline & native functionality Task Automation : Kinetic’s powerful task engine providing ability to script automated actions in response to events How great would it be to trigger the Kinetic Tasks from the Field?? Mobile Reach & Kinetic Data

Mobile Reach Splitware able to trigger Kinetic Tasks Integrated via the Kinetic SEED form A button within Splitware app generates a Kinetic SEED record Mobile Applications: Approvals Work Order processing Incident Management Change Management Asset Mgmt Tasks Task Ideas: Workflow creation for Task-based Asset Management applications Tasks normally done through desktop interface Tasks complementing the mobile applications Tasks kicked off by mobile user with no UI Notification engine MR / KD Integration Your Ideas?

5 Product Architecture

PRODUCT DEMONSTRATION Splitware Mobile Applications Integration with Kinetic Task 3.0 Kinetic Task Handlers 6