CULTURE AND DIVERSITY MANAGEMENT

ISSUES COMMON TO ALL CULTURES HOW DO WE MANAGE TIME ACTIVITY ORIENTATION HOW DO WE RELATE TO NATURE HOW TO RELATE TO OTHERS WHAT IS THE INNATE NATURE OF PEOPLE

ISSUES WITH CULTURAL DIVERSITY GLOBALIZATION DOMESTIC CULTURAL DIVERSITY

DIVERSITY: GLOBALIZATION ISSUES US BUSINESS EXPANSION ABROAD HR CHALLENGES ABROAD REQUIRED CULTURAL COMPETENCE – UNDERSTAND THE CULTURE – FEEL FLEXIBLE ENOUGH TO CONSIDER ADJUSTMENTS – MAKE THE NECESSARY MODIFICATIONS IN THE MANAGEMENT STYLE STYLE OF SUPERVISION AND CONTROL PERFORMANCE MANAGEMENT

DOMESTIC CULTURAL DIVERSITY DIVERSE CULTURAL BACKGROUNDS IN THE WORKFORCE EE’S BRING THEIR CULTURAL BACKGOUND TO WORK EE’S DO NOT CHECK THEIR CULTURE AT THE GATE ASSIMILATION HAS NOT HAPPENNED BECAUSE – NOT ENOUGH TIME – MUCH MORE DIVERSE THAN ORIGINAL IMMIGIRANT GROUPS – A LOT OF EEs DO NOT WANT TO ASSIMILATE – Ees STAY IN FREQUENT CONTACT W/ HOME COUNTRY – Ees HAVE SUPPORT GROUPS THAT REINFORCE THEIR NATIONAL CULTURE

APPROACHES TO DEAL W/ CULTURAL DIVERSITY ASSUME THAT EEs HAVE MELTED IN THE POT AND MANAGE ACCORDINGLY (FAIRNESS AND DISCRIMINATION PARADIGM) EMBRACE THE CULTURAL DIVERSITY, CELEBRATE IT AND USE IT TO GAIN ACCESS AND LEGITIMACY INTEGRATE CULTURAL DIVERSITY IN THE MAINSTREAM OF WORK AND LEVERAGE IT FOR THE ORGANIZATION REQUIRES MORE CULTURAL COMPETENCY IN THE ASCENDING ORDER

WHAT IS CULTURE SHARED BELIEFS COMMON MUTUAL EXPECTATIONS IN INTERACTIONS COMMON WAYS OF PROCESSING INFORMATION COMMON INTERPRETATIONS SYMBOLS AND BEHAVIOR

HOW DO THESE SHARED EXPEXTATIONS COME ABOUT/ IT HAS HELPED THEM TO SURVIVE IT HAS HELPED THEM SOLVE THEIR PROBLEMS IT HAS HELP THEM FIGHT WITH NATURE IT HAS HELPED THEM TO DEVELOP A SOLUTION INVENTORY FOR THEIR CHALLENGES FOR A LONG TIME SO, THESE SOLUTIONS DISAPPEARED FROM CONSCIOUSNESS PEOPLE’S MIND GET PROGRAMMED IN EARLY SOCIALIZATION VIOLATIONS ARE NOT REINFORCED, COMPLIANCE IS REWARDED.

LAYERS OF CULTURE OUTER LAYER NORMS AND VALUES BASIC, IMPLICIT ASSUMTIONS

OUTER LAYER EXPLICIT CULTURE OBSERVABLE BEHAVIOR LANGUAGE CEREMONIES FOOD CLOTHING EXPRESSIONS ETC. FOUNDATIONS OF PREJUDICE BASES OF STREOTYPING

MIDDLE LAYER NORMS VALUES

NORMS WHAT IS RIGHT WHAT IS WRONG WHAT IS EXPECTED WHAT WILL NOT BE ACCEPTABLE

VALUES SHARED UNDERSTANDING OF WHAT IS GOOD WHAT IS BAD WHAT IS DESIRABLE WHAT IS IDEAL

WHAT HAPPENS WHEN NORMS AND VALUES DO NOT MATCH TENSION UNSTABLE SOCIAL ORDER CONFLICT B/W HOW ONE WANTS TO BEHAVEAND HOW ONE FEELS THAT THEY SHOULD BEHAVE

CORE ASSUMPTIONS UNQUESTIONED PROGRAMMED RESULTS OF MANY YEARS OF EXPERIENCE PASSED ON FROM ONE GENERATION TO ANOTHER ONLY FELT WHEN CONTRADICTED

CULTURE AS NORMAL DISTRIBUTION CULTURAL DEFINITIONS ARE DEFINITIONS OF CENTRALITY IN NORMS (AVERAGE) WHAT IS DIFFERENT FROM OUR AVERAGE IS JUST THAT: IT IS DIFFERENT. IT IS NOT WRONG OR RIGHT. JUST DIFFERENT TAIL ENDS OF THE NORMAL DIST. ARE FERTILE GROUNDS FOR STEROTYPING EVERY CULTURE HAS SUB-CULTURES AND SUB-SUB CULTURES