National Government Services’ Connex

2 National Government Services, Inc. 2 What is Connex? Web application Provides –Provider demographic information –Claim status –Ability to order duplicate remittances –Same/similar information (DME only) –Beneficiary eligibility –Financial data –Redeterminations/Reopenings

3 National Government Services, Inc. How to Access Need –Internet access – address No cost

4 National Government Services, Inc. Hours of Availability Connex is available 24/7 Information obtained from the local system is only available: –Monday – Friday: 7:00 a.m. – 6:00 p.m. ET –Saturday: 7:00 a.m. – 3:00 p.m. ET Not available during system upgrades/maintenance

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My User Profile

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User Management

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My Financials

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A&R Documentation

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31 National Government Services, Inc. 31 Provider Submissions Provider completes “cover sheet”. –PTAN & FYE –Type of Data (ex. Wage Index) – address of intended recipient –Purpose of submission (ex. NGS data request) May attach documentation (ex. Excel, Word, Adobe files) Encryption not necessary for PHI/PII –Web portal is secure!

32 National Government Services, Inc. Advantages No need to encrypt PHI/PII. Submission is instantaneous. Connex maintains record of all submissions. Save shipping time and cost. More secure than shipping

My Provider Profile

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My Claims

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Entitlement

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45 National Government Services, Inc. Questions?