The Art of Public Speaking

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Presentation transcript:

The Art of Public Speaking Chapter 3 Listening

Contents 1. Listening is important 2. Listening and critical thinking 3. Poor listening 4. Active listening

Listening is important Listen # hear Your career promotion Your daily life Game: Transferring information

Listening and Critical Thinking Types of Listening Appreciative listening Empathic listening Comprehensive listening Critical listening Listening and Critical thinking Summarizing information, recalling facts, distinguishing main points Separating facts from opinions, spotting weaknesses in reasoning, judging

Poor Listening Not concentrating Spare “brain time” Easy to give in physical and mental distractions Listening too hard - Concentrate too much on details Jumping to conclusions put words into a spear’s mouth Reject a speaker’s ideas as boring and misguided. Focusing on delivery and appearance - Do not judge people by the way they look or speak

A Better Listener Take listening seriously Be an active listener Resist distractions Don’t be diverted by appearance or delivery Suspend judgment Focus your listening Develop note-taking skills

Consolidation What is the difference between hearing and listening? How is listening connected with critical thinking? Why is it important to develop strong listening skills? What are the four mains causes of poor listening? What are the seven ways to become a better listener?