Teleworking The Future of the Office is at Home

DWM Program July 1999 Executive Order 155 established telework pilot program and Senate Bill 953 passed. July 1999 Executive Order 155 established telework pilot program and Senate Bill 953 passed. Telework Committee formed Telework Committee formed Policy based on EPA policy Policy based on EPA policy Started September, 1999 Started September, 1999 Many supervisors required a task log Many supervisors required a task log Surveys to monitor program Surveys to monitor program

DWM Telework 20% of Division Employees Telework (48/237) 20% of Division Employees Telework (48/237) Teleworkers have included Supervisors, Technical Staff, Waste Management Analysts, Office Assistants and Accounting Clerks Teleworkers have included Supervisors, Technical Staff, Waste Management Analysts, Office Assistants and Accounting Clerks

DWM Policy Requirements Teleworkers must be in the office a minimum of 3 – 8 hour days a week Teleworkers must be in the office a minimum of 3 – 8 hour days a week Teleworkers must call in at least every 2 hours Teleworkers must call in at least every 2 hours All schedule changes must be approved by a supervisor All schedule changes must be approved by a supervisor Employee must have received a Very Good or Better on the latest KRR Employee must have received a Very Good or Better on the latest KRR

DWM Policy Requirements Post Schedule/Phone Number/Voic / Office View Pro Post Schedule/Phone Number/Voic / Office View Pro Property Inspections Property Inspections Annual Renewal at KRR Annual Renewal at KRR

Survey Issues to Address Work Group Discussions Work Group Discussions Phone CoveragePhone Coverage Posting Schedule Posting Schedule Calling at Alternate Location Calling at Alternate Location Equipment Equipment

Benefits Improves Morale/Job Satisfaction Improves Morale/Job Satisfaction Reduces Commute Time/Traffic Reduces Commute Time/Traffic Improves Air Quality and Saves Energy Improves Air Quality and Saves Energy Reduces Absenteeism/Turnover Reduces Absenteeism/Turnover Save $$$ on office requirements Save $$$ on office requirements Broadens Recruitment Base Broadens Recruitment Base Increases Productivity Increases Productivity

Successful Telework Communication Communication Resolving Conflicts at Workgroup Level Resolving Conflicts at Workgroup Level Trust Trust

The Future of Telework Increase Telework Days per Week Increase Telework Days per Week Office Sharing Office Sharing Integrate into Division Planning Integrate into Division Planning Cell PhonesCell Phones LaptopsLaptops Call Forward to Home PhonesCall Forward to Home Phones

Questions