3/18/2016Help Desk : iMO Instant Money Order 2012 Wef 25 th Jan

3/18/20162 Manual for Post offices Before starting the transactions, check carefully following points. 1) NIC line required. 2) Users have to add this under Trusted sites. 3) Operator – Id required (for getting new id see below diagram). Example : OP XX (OP ) Can logged in If Old ID doesn’t exists Contact to Supervisor to get new ID and Password Operator Can’t logged in Get New ID (For new operator id) (For existing operator id) If Old ID exists Help Desk :

3/18/20163 Continuation…… 4) A) If Operator is able to login (with old user id) and no other message displays, then Operator will automatically get a new ID. Please note down your New ID and Password. B) If Operator is not able to login (with old user id) and following message displays “U are not authorized for this machine” or “ You are not authorize for getting new Id ” then contact to supervisor for getting new id and password. C) After getting new ID and Password, and after successfully login please register your machine first. Registration process are as follows :- Help Desk :

3/18/20164 iMO Home Page Help Desk :

3/18/20165 Operator Home Page Help Desk :

3/18/20166 Operator Menu Help Desk :

3/18/20167 Operator Machine Registration Process Help Desk :

3/18/20168 Operator Machine Registration Process (a) Help Desk :

3/18/20169 Operator Machine Registration Process (b) Help Desk :

3/18/ Operator Machine Registration Process (c) Help Desk :

3/18/ Case Diagram Level – II Operator Change Password Log in as user Machine Registration User Transaction Cancel Payment Booking Help Desk :

3/18/ Operator Transaction Menu Help Desk :

3/18/ Operator Booking screen Help Desk :

3/18/ Operator Booking screen (a) Help Desk :

3/18/ Operator Booking screen (b) Help Desk :

3/18/ Operator iMO printed slip Help Desk :

3/18/ Operator Payment screen Help Desk :

3/18/ Operator Payment screen(a) Help Desk :

3/18/ Operator Payment screen(b) Help Desk :

3/18/ Operator Payment screen(c) Help Desk :

3/18/ Operator Cancel screen Help Desk :

3/18/ Operator Cancel screen (a) Help Desk :

3/18/ Operator Report Menu Help Desk :

3/18/ Operator Report(Cancel Payment) Help Desk :

3/18/ Operator Report(Cancel Payment Data) Help Desk :

3/18/ Operator Report(Daily Booking) Help Desk :

3/18/ Operator Report(Daily Booking Data) Help Desk :

3/18/ Operator Report(Payment) Help Desk :

3/18/ Operator Report(Payment Data) Help Desk :