Selecting an Open Source VoIP Solution for the SMB Think About the Ease of Use, Training, and Support While You Save Money and Obtain Advanced IP PBX Features

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Presentation Outline When to Consider Open Source? Innovative and price sensitive organizations Why Open Source Asterisk? Features, flexibility, and price What to Watch for in Your Solution and Vendor Ease of use, customization, and support 3

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California When Does Open Source Work? Proprietary Products Work Conservative Culture Discourages Risk and Reward Internal Resources are Limited Price Is Not a Primary Concern Open Source Works Innovative Culture Embraces Risk and Reward Internal Resources Support Change Processes Purchasing is Price Sensitive Proprietary Products Conservative Culture Discourages Risk and Reward Internal Resources are Limited Price Is Not a Primary Concern

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California 5 Asterisk Is More Than a PBX

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Asterisk = Flexible Architecture

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Traditional IP PBX Hardware = $300 per phone Software = $300 per phone Integration = $200 per phone TOTAL = $800 per phone ASTERISK Hardware = $300 per phone Software = $0 per phone Integration = Negotiable but be careful TOTAL = $400 per phone Know Where to Save & Where to Invest

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California PBX Administrators Evaluate Management Interface

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Call Detail Reporting Evaluated By Management

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Evaluate Quality & Diversity of Training PBX Administration Receptionist & Operators End-User Advanced Technical

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Customer Support Is Critical for Open Source Solutions 4 Hour Onsite Support Throughout U.S.A. Real Time Monitoring 24/7/365 2 Hour Remote Web Response Telephone Support 24/7/365

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Build a Better Open Source Solution for Less Do Not Save on Hardware. Make sure incremental licensing fees exceed additional costs for engineering. Evaluate ease of use of management system and support and training capacities. Engage an open source integrator with certified network expertise and open source PBX expertise.

September 10-12, 2007 Los Angeles Convention Center Los Angeles, California Questions? 13