Foundations of Management Excellence NAEM Certificate Program at CMU Deanna Matthews Carnegie Mellon University 2003 BELL Conference

CMU/NAEM Advanced Management Program NAEM - National Association of Environmental Management EHS Professionals need business skills –Broader Business Perspectives –Improved Finance Understanding –Models and Tools for Creating Value –Leadership Capability

Carnegie Mellon Strengths Top ranked business and engineering school –Deep experience in exec-ed for engineers Management in Technology Based Businesses Preparing Engineers for General Management Understanding of issues facing EHS professionals Strong ties between business and engineering schools –Interdisciplinary problem solving –Green Design Institute (GDI) NAEM Program Committee

Foundations of Management Excellence Curriculum rationale –EHS professionals need general management perspectives to maximize value to their organizations : Strategic planning and financial skills Management of people, projects, and budgets Broad, Integrated perspectives on role and business Delivery Method –Efficient, Minimal disruption, Time for application –=> Quarterly, modular format

Foundations of Management Excellence Three quarterly modules (April, June, Sept) Leadership Finance Operations, Marketing, and Strategy –Carnegie Mellon University Faculty complemented by outside faculty –Between module links “e-facilitation” of learning

Module One: Leadership & Organizational Behavior Day OneDay TwoDay Three Leading High Performance Work Teams William Jeffries Management Communications Thomas Hajduk Power and Influence in Organizations David Krackhardt Lunch Break Lunch Break Lunch Break Leading High Performance Work Teams (cont.) Managing Conflict and Negotiating Conflict Laurie Weingart Environmental Strategies and Management Lester Lave

Module Two: Corporate Finance Day OneDay TwoDay Three Corporate Finance Stan Zin Corporate Finance (cont.)Corporate Accounting Adam Koch Lunch Break Lunch Break Corporate Finance (cont.) Applied EHS Topics H. Scott Matthews Corporate Accounting (cont.)

Module Three: Business Integration Day OneDay TwoDay Three Strategy and Renewable Advantage Jeffrey Williams Value Based Operations Sunder Kekre Marketing Strategy and the Customer John Mather Lunch Break Lunch Break Strategy and Renewable Advantage (cont.) IT Systems for Process Innovation Ramayya Krishnan Wrap-Up Session

Participant Response First cohort in program –Fifteen participants (good for open enrollment) –Identified “learning the language of business” as key objective –Enthusiastic about content

Faculty Response Environmental core faculty –Environmental researchers –Providing new, upcoming perspective Traditional business faculty –Incorporating environmental materials –Taking participant examples –Finding new ideas for research applications

Marketing Innovative Partnership –NAEM – membership, mailing lists, board of directors –GSIA – executive education mailing lists, course attendees –GDI – industry research partners –Shared marketing budget –Brochures, NAEM annual forum –Word of mouth

Foundations of Management Excellence Challenges –Economic climate coupled with target audience characteristics –Clear differentiation from other programs –Customizing by the traditional business faculty