1 FORM Consortium FORM Partners: Atos (F - admin. Coord.), Broadcom(IRL), DELTA(DK), Ericsson(DK), GMD-Fokus(D), KPN Research(NL), Tele Danmark(DK), TCD(IRL), UHC(DK - Technical Coord.), UCL(UK), WIT(IRL), Engineering a Co-operative Inter-Enterprise Management Framework - Supporting Dynamic Federated Organisations Management - Quite the same consortium participated already to PREPARE (92-95, RACE II) and to Prospect (95-98, ACTS) in the Network & Service Management Area The project gather a large range of European Telecommunications actors including Network Operators, Management System providers, Management components providers, Research Laboratories and academic partners with high level skill in the domain.

2 FORM Consortium Objectives Engineering Component-oriented Software Systems for the Integrated Management of Business-to-Business Services over IP FORM aims to develop exploitable services, systems and components for managing Inter-Enterprise - or Interprise - Services Interprise Services aim to exploit emerging security and quality of service capabilities of the IP networks to support dynamically configured, process driven relationships between businesses. FORM is targeting scenarios where Interprise Services are out-sourced to an Interprise Service Provider. Interprise Management aims to ensure that the Interprise Services are delivered to all customers at low cost and within agreed performance parameters. FORM will Publicise the Interprise Management Framework through technical dissemination, publication of guidelines and contributions to standards (TMF, OMG, IETF, ITU, TINA, …) in order to support the marketability of the products conforming to the Interprise Management Framework.

3 FORM Consortium Features The major facilities which will be provided by the Interprise Management Framework comprises: Facilities to customise telecommunications services by the Interprise Provider according to the SLAs. This requires the provisioning of customisable components for IP quality of service management, service quality assurance management and customer care Facilities to model the operation of customer inter-organisational co-operation requirements, including configurable reference point segments Customer Service Level Agreement (SLA) Negotiation, Monitoring and Enforcement Facilities to enable ‘on-the-fly’ negotiation of co-operative agreements and support the policing of these agreements. Facilities for inter-enterprise resource supervision and charging. This accounting facility is required by the Interprise Provider to charge for service provisioning

4 FORM Consortium FORM environment & Life cycle

5 FORM Consortium FORM contacts & information Project Manager Hervé Karp, Atos Intégration Sophia Antipolis (France) Technical Co-ordinator David Lewis, UH Communications A/S (Denmark) FORM Web Site (available from 1st of March 2000):