Next Generation OSS – Leveraging Revenue Producing Resources Todd Benjamin President & CEO Rodopi Software February, 25, 2004

Who We Are  Rodopi Software is a leader in automated billing & OSS for IP based services  Products today provide integrated provisioning, billing and customer care to:  ISP and WISP  Web Hosting  Internet Telephony (VoIP)  ASP, Video and Content Providers  Installed for over 1,000 service providers in 50 countries

Session Objectives Learn how New or Existing OSS System Can:  Offer Competitive Differentials through New Service Offerings  Provide Sticky Services Designed to Attract and Retain Customers  Enable and Provide New Revenues through 3 rd Party and Outsourced Applications

OSS: More than Billing  Integrated Service Bundles  Enables New Services   Domain Name Management  WiFi Hot Spots  Others  Prepaid/Postpaid/Top-Up Cards  Resellers/Channel Partners

Integrated Service Bundles  Flexible product bundles for can be designed for each class of customer  Any number or type of service can be combined  Separate rates and changes can be applied to individual bundles

Integrated Service Bundles  Offers Meaningful Differentiator Between Service Providers  Offers Customers More Choices for each Budget or Service Need  Reduces Churn and Enhances Revenue per Unit

Integrated Service Bundles Service Provider NW/Data Center Third Party NW/Data Center Web Enabled Back Office / OSS Integrated Service Bundle Access Web Hosting Etc. VoIP Content Security Etc. Provisioning Billing Supply Chain Mgmt Customer Mgmt

Enables New Services OSS is a Low-Risk, Low-Cost Method of Enabling New Services Such As:   Domain Name Management  WiFi Hot Spot Access  Video  Wireless Broadband

Enables New Services

Prepaid/Postpaid/Top-Up Cards  Prepaid, Postpaid or Top-Up Cards Added to Service Line-Up for  VoIP  Hot Spots  Access  OSS Software can:  Track usage  Authenticate (through RADIUS server)  Automatically disable service when funds deplete

Resellers/Channel Partners  OSS Lets Channel Offer Services Quickly to Accelerate Revenue Ramp  Scalable Infrastructure Allows Unlimited Growth.