Symone Blake MGMT 370 Fall 2013
Describe the Organization Orientation and Training Experience Adjustment/Communication Career Planning
Simmons College located in Boston, MA Undergraduate Office of Admissions- Higher Education Industry Responsible for recruitment and reviewing applications and making admission decisions about potential candidates for Simmons Competition: Other colleges in the Boston area 11 employees in the office
Ellen Johnson Director of Admissions Laura Quinlan-Hug Associate Director Hannah Burnett Admissions Counselor Symone Blake Ambassador Program Coordinator Intern
Ambassador Program Coordinator Intern Oversee the Student Ambassador Program which includes: Campus tours Scheduling weekly tours Planning Admission events such as President Brunch and Open Houses Hiring and training new Student Ambassadors Support the Admission Counselor on administrative tasks (travel arrangements, budget reimbursements) Work is located in a group area and is monitored by
Started training for internship during the summer Training was hands on, individual guidance from supervisor Conducted a R&D project researching competitor campus tour programs Manager was open and willing to answer any questions Office environment was welcoming and professional
Difficulties: Heavy travel season for Admission Counselor New management Schedule changes To overcome difficulties: Weekly check-in meetings/ constant communication Be adaptable to change, open Be proactive in maintaining the tour schedule
Career plan is to work in the field of Management Goal with the internship is to achieve skills in managing people and a process Can add to my resume: Managing people, conflict resolution and time management skills The most beneficial aspect of the internship is the ability to hold a leadership role and to see positive changes in the admissions office