President’s Day IT Update August 31, 2007
Data Access Model People Infrastructure Support
People
Infrastructure Migration from Novell to Active Directory Spam Solution Camera/Video Capabilities Networking Moved to Standardized OS and Hardware Refresh; Faculty PC’s,AV, Classrooms and Labs AV Upgrades People Infrastructure
Support Helpdesk Training Strategic Plan Service Guidelines Incident Tracking ▫400 > 150 People Infrastructure Support
Power Campus/ Great Plains Scheduling Software Interface of Power Campus & Blackboard Outlook/ Exchange Barracuda Development Ongoing
Focus for Fall ‘07 Faculty Refresh Rollout Solidify the Infrastructure HR Conversion Dashboard Data Elements Web Redesign Video/Camera Capabilities
Concerns Faculty Refresh Rollout Open Incidents Telephones