President’s Day IT Update August 31, 2007. Data Access Model People Infrastructure Support.

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Presentation transcript:

President’s Day IT Update August 31, 2007

Data Access Model People Infrastructure Support

People

Infrastructure Migration from Novell to Active Directory Spam Solution Camera/Video Capabilities Networking Moved to Standardized OS and Hardware Refresh; Faculty PC’s,AV, Classrooms and Labs AV Upgrades People Infrastructure

Support Helpdesk Training Strategic Plan Service Guidelines Incident Tracking ▫400 > 150 People Infrastructure Support

Power Campus/ Great Plains Scheduling Software Interface of Power Campus & Blackboard Outlook/ Exchange Barracuda Development Ongoing

Focus for Fall ‘07 Faculty Refresh Rollout Solidify the Infrastructure HR Conversion Dashboard Data Elements Web Redesign Video/Camera Capabilities

Concerns Faculty Refresh Rollout Open Incidents Telephones