NUVONT COMMUNICATIONS Jeremy Jensen & Jason Flynn
COMPANY OVERVIEW Established in the summer The company was started with the plan of taking advantage of Internet Phone technology, which is called VoIP. Around 4500 houses along Wasatch front have Nuvont for Internet/Phone/TV service, (including 1 out of every 8 houses in Provo, and customers in 22 states). Had revenues of approximately $4 million in Offers Internet, TV, and VoIP phone services in limited areas along the Wasatch Front, in addition to Internet Phone Service, nation- wide. Had as many as 85 employees in 2007, but currently employs about 17 people due to downsizing. Offers service on the iProvo and UTOPIA community fiber (ftth) networks.
INDUSTRY & COMPETITION
CHALLENGES
DECISION TO DOWNSIZE
Automation New VoIP Customer Billing Automation Mynuvont.com web portal
Changes and Results From differentiation to commodity approach Cost per call Web portal results
Current Status and Recommendations Outsource the software development!!