Library Synergies Across Campus Implementing the Measuring Information Services Outcomes (MISO) Survey VALE Users Conference. January 15, 2016.

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Library Synergies Across Campus Implementing the Measuring Information Services Outcomes (MISO) Survey VALE Users Conference. January 15, 2016

Panel Session Overview 1. Introductions by Siobhan McCarthy, Moderator. 2. MISO Survey Overview Joshua Wilson, MISO Survey Project Team, Brandeis University. 3. Drew University’s MISO Survey Experience, Jody Caldwell. 4. Montclair State University MISO Survey Experience, Mary Mallery. 5. Q&A VALE Users Conference. January 15, 2016

Founded as the New Jersey State Normal School at Montclair in 1908 Located in New Jersey communities of Montclair, Little Falls, and Clifton Main campus encompasses about 250 acres Almost 300 majors, minors, concentrations, and certificate programs 20,465 total students 16,336 undergraduate students 4,129 graduate students 5,144 students living on campus VALE Users Conference. January 15, 2016

St University Strategic Plan Commitment to Evidence-based Indicators of Success The accomplishments specified in this strategic plan presume substantial gains in key performance indicators of institutional and learning outcomes. By the end of January 2012, the University’s Institutional Research Office will compile baseline statistics against which to measure progress on the stated goals and objectives that comprise this plan, and annually thereafter will assemble data which reports that progress. VALE Users Conference. January 10, 2014

VALE Users Conference. January 15, 2016

Library Strategic Plan Goals VALE Users Conference. January 10, Services. Outcome: Provide excellent, friendly, patron-centered service at point of need. Aligns with MSU Goal 1: Connecting Students with Success 2. Collections. Outcome: Provide scholarly, authoritative resources in all formats in support of teaching, learning and research. Aligns with MSU Goal 2: Connecting People and Ideas 3. Instruction. Outcome: Provide an instruction program to support student performance excellence and meet national information literacy standards in higher education. Aligns with MSU Goal 1: Connecting Students with Success 4. Library as Place. Outcome: Establish the Library as a community center and provide resources for local, state and national consortial partnerships and participation in international initiatives. Aligns with MSU Goal 3: Connecting to Place and Goal 4: Connecting Globally 5. Innovation and Stewardship of Technologies and Resources. Outcome: Improve and modernize facilities and technology to accommodate future needs. Aligns with MSU Goal 5: Meeting the Challenges

VALE Users Conference. January 15, 2016

Montclair State University 2005/2008 LibQUAL Survey Core Question Summary for Faculty Compare: 2005/2008

VALE Users Conference. January 15, 2016

Using Online Tutorials and Problem-Based Library Instruction to Enrich a College Writing Course VALE Users Conference. January 15, 2016

MISO Survey Project Team VALE Users Conference. January 15, 2016  Candace Fleming, CIO and Vice President, Information Technology  Jeff Giacobbe, Associate Vice President, Enterprise Technology Services, Information Technology Division  Judith Lin Hunt, Dean of Library Services  Mary Mallery, Associate Dean for Technical Services in the Library, MISO Survey 2016 Campus Survey Administrator (CSA)

MSU MISO Survey Project Timeline  Summer 2015  Convene MSU MISO Survey Project Team w/OIT  Attend one-day MISO Survey Workshop, Boston, MA  Complete survey invitation and reminder forms  Fall 2015  Prepare and Submit IRB Approval or Exemption Proposal  Complete Decision Spreadsheet and Local Questions  Complete Population Selection and Spam Preparations  January/February 2016  OIT List Preparation  Testing and Full Dress Rehearsal  Survey Launch (Fourth Week of Spring Semester) VALE Users Conference. January 15, 2016

MSU MISO Survey Next Steps  Spring 2016  Report and respond to Questions during 2-week MISO Survey  Begin considering local Survey results  Select tools to analyze the data  Summer 2016  Analyze and interpret Survey results; share with campus community  Closely examine full Survey results (from all institutions, available online)  MISO Survey Team meets to review issues and data reports VALE Users Conference. January 10, 2014

VALE Users Conference. January 15, 2016

Thank you! Mary Mallery, Ph.D. Associate Dean for Technical Services Harry A. Sprague Library VALE Users Conference. January 15, 2016