Chapter 7, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Sixth Canadian Edition 7-1 Copyright © 2011 Pearson Canada Inc. Orientation and Skill Development  Orientation –Introducing a new employee into the organization –Work-unit orientation  Familiarizes new employee with job goals  Introduces employee to his or her co-workers

Orientation and Skill Development cont. –Organization orientation  Informs new employee about the organization’s objectives, history, philosophy, procedures, and rules  Includes a tour of the entire facility

Chapter 7, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Sixth Canadian Edition 7-3 Copyright © 2011 Pearson Canada Inc.

Chapter 7, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Sixth Canadian Edition 7-4 Copyright © 2011 Pearson Canada Inc.

Chapter 7, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Sixth Canadian Edition 7-5 Copyright © 2011 Pearson Canada Inc. Managing and Rewarding Performance  Performance Management System –Establishing performance standards and appraising employee performance to arrive at objective HR decisions and to provide documentation in support of those decisions

Chapter 7, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Fundamentals of Management, Sixth Canadian Edition 7-6 Copyright © 2011 Pearson Canada Inc. When Performance Falls Short  Discipline Problem –Problems associated with the employee’s desire to do the job, rather that their abilities  Manager can try counselling  Can take disciplinary action such as oral and written warnings, suspensions and termination

When Performance Falls Short cont.  Employee Counselling –Help employees overcome performance- related problems  Designed to find out why an employee is not working productively and how to fix the problem