+ Practice Survey September/October 2015. + Summary Text message to 6,000 patients aged over 18 Paper copies also available 511 responses Broad age profile.

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Presentation transcript:

+ Practice Survey September/October 2015

+ Summary Text message to 6,000 patients aged over 18 Paper copies also available 511 responses Broad age profile Large majority express satisfaction Demand for extended working high

+ Q1 Annual consultation

+ Q2 Satisfaction with opening hours

+ Q3 Satisfaction with availability of appointments

+ Q4 Routine working 7 days/week

+ Q5 Early and/or late?

+ Q6 PPG interest

+ Q7 Patient Access

+ Q8 Involvement in decision making during consultations

+ Q9 Friends and Family (485 responses)

+ Q10 Gender/age profile

+ Comments: 150 comments Mostly very positive A few individual issues

+ Next steps to all expressions of interest in PPG – October Initiate discussion via virtual group – topics to be agreed information on Patient Access - October Summary report – on website Practice to consider response PPG meeting to discuss findings and practice response – early December 2015

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