Global OE Focus Week 6 – 10 February 2011 “Incident Free Starts With Me”

2 “Incident-Free Starts With Me” Moayed Y. Al-Bassam General Manager Joint Operations This week starts Joint Operations Operational Excellence focus campaign "Incident-Free Starts With Me," As General Manager of Joint Operations I have always supported our principles of "do it safely or not at all" and "there is always time to do it right". "Incident-Free Starts With Me," highlights the need to advance our performance to the next level. It is focused on personal accountability and is intended to remind all of us about the individual commitment we must make every day in order to operate with excellence. As we move forward in our operational excellence journey, it's important that we recognize our operational excellence culture as the foundation for our success. Please join me in this commitment to making the right choices and completing every task, the right way, every time."

Focusing on Incident-Free Operations An enterprise-wide OE focus week to: Review 2010 OE performance and 2011 objectives Start the year with commitment and focus Emphasize the role that individual accountability and performance play in preventing incidents 3

Operational Discipline Starts with Each of Us 4 Be personally accountable to work safely and prevent incidents, for yourself and co- workers. Take an active role in understanding the potential risks in your workplace. Think – what could go wrong? Use the Tenets of Operation to guide your decisions. Follow safe work practices. Report and support appropriate investigations of near misses, losses and incidents.

Operational Discipline – The Leader’s Role 5 Set clear expectations and provide resources for doing every task, the right way, every time. Lead by example with regular presence in the field, plant, or workplace. Assess performance – provide constructive feedback. Encourage and support Stop- Work Authority, and address root causes. Do it safely or not at all There is always time to do it right

 Identify potential hazards and unusual circumstances  Follow required practices and procedures  Inquire or stop work when I have concerns  Report and support appropriate investigations of near misses, losses and incidents 6 Commitments for Success I will always:

JO Field Review 7 Leaders - established expectations, competency, and commitment via: Establishing OE Culture Prior to mobilization Leadership Walks 32 – Q4 Permit Reviews 261 – Q4 Workforce – took ownership: BBS Observations 247 – Q4

8 Case Study – Motor Vehicle Safety An Effort to Reduce a Leading Cause of Global Workplace Fatalities Motor Vehicle Accidents (Job Related Recordable Only) Leaders Supported performance improvement efforts Driving monitors installed in Many JO & some business partners vehicles and monitored Speed monitoring radars deployed Defensive driver training Personal Accountability for motor vehicle safety has resulted in significant reduction in crash consequences Workforce Changed driving behaviors - Over 90% moved into good driver “green” zone within 6 months of driving monitor installation MVS CoP Provided strategy, guidance & resources

9 JO EmployeesContractors Total JO Workforce ActualLimit First Aid Cases Medical Treatment Cases Restricted Duty Cases 167 DAFW Cases DAFW Rate Fatality 0000 Man-hours worked1,637,85614,010,96215,648,818 Total Recordable Incident Rate MVA (JO Recordable) Recordable MVA Rate (Major, Catastrophic) Fire Spills- # Spills- bbls Bbls Spilled/MMbbl Shipped JO EHS Statistics

Incident-Free Starts with Me Every Task The Right Way The Right Way Every Time! Every Time! 10