InSAI American Student Achievement Institute

FORMING  Desire to be accepted  Controversy avoided  Serious issues & feelings avoided  Focus on organizational structure  People gathering impressions about: - each other -the task  Not much “real” work gets done American Student Achievement Institute

STORMING  Important issues start to be addressed  Confrontations about: -task -roles and responsibilities  Conflict may be suppressed (culture)  Some may feel uncomfortable  Energy focused on conflicts American Student Achievement Institute

NORMING  Group rules established  Group task(s) clear  Group members appreciate each other  Group members willing to listen to each other  Willingness to change pre-conceived notions  Fear that change will force group back to the “storming” stage American Student Achievement Institute

PERFORMING  Trust high  Independent activity  Group identify, loyalty, & morale high  Comfort high  Roles change seamlessly according to task  Energy focused on the task(s) American Student Achievement Institute

ADJOURNING  Task completed  Group adjourns  Sadness  “Deforming and Mourning” InSAI:VISION NEVER REACHED TASK NEVER COMPLETED American Student Achievement Institute

InSAI MOVING THROUGH STORMING

CAUSE OF CONFLICT  Glitch in the communication process SOLUTION: Structured Communication Outline American Student Achievement Institute

STEP 1  Agree to solve the problem American Student Achievement Institute

STEP 2  Both sides of the story 1.Each person talks: Problem: I feel... when... Goal: I want... because... 2.Check for understanding: Problem: You feel... When... Goal: You want... Because... American Student Achievement Institute

STEP 3  Create solutions American Student Achievement Institute BRAINSTORM Person 1: My ideas to help the problem: 2 things I could do 2 other things Person 2: My ideas to help the problem: 2 things I could do 2 other things

STEP 4  Decide on a plan Look for a win-win Make sure both people agree to the plan American Student Achievement Institute

The Steering Team Promise

InSAI American Student Achievement Institute

BRUCE W. TUCKMAN  Educational psychologist (Princeton)  1965 Developmental Sequence in Small Groups Four stages  1977 Stages of Small Group Development Fifth stage  FORMING – STORMING – NORMING – PERFORMING – ADJOURNING Tuckman, B. (1965) Developmental Sequence in Small Groups. Psychological Bulletin, 63, Tuckman, B. & Jensen, M. (1977) Stages of Small Group Development. Group and Organizational Studies, 2, American Student Achievement Institute