Albert Mehrabian's Theory 7% Content 55% Visual 38% Vocal Meaning is in people, not in words.

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Presentation transcript:

Albert Mehrabian's Theory 7% Content 55% Visual 38% Vocal Meaning is in people, not in words.

10 Types of Nonverbal Communication

1.Kinesics – posture and gestures; body language

2.Affect displays – facial expressions (eye contact)

3. Haptics – touch

4. Artifactual – clothing and accessories

5.Proxemics – territoriality personal space (bubble)  intimate space 0 – 2 feet  personal space 2 – 4 feet  social space 4 – 12 feet  public distance 12+ feet

6. Chronemics – time and timing

7.Paralanguage  volume  upward and downward shifts  sarcasm, skepticism

8.Silence

9.Physical attractiveness

10.Environment