* * Chapter Four Demanding Ethical and Socially Responsible Behavior Copyright © 2010 by The McGraw-Hill Companies, Inc. All rights reserved.McGraw-Hill/Irwin

* * Ethics is More Than Legality Scandals have shaken the real estate, mortgage and banking industries. How do we restore trust in the free market system?  Punish those who have broken the law.  Make accounting records more transparent.  Consider what is ethical, not just what is legal. LIFE AFTER SCANDAL LG1 4-2

* * Ethical Standards are Fundamental Ethics -- The standards of moral behavior. Behaviors that are accepted by society as right versus wrong. WHAT are ETHICS? LG1 4-3

* * Enron: One executive is serving a 24 year sentence for accounting fraud while another will be released in October Arthur Andersen: Convicted of tampering with witnesses, the company was dissolved and about 28,000 people lost their jobs. Tyco International: Two executives stole $600 million from the company and are scheduled to be released from prison in Adelphia Communication: Two executives were convicted of conspiracy, bank and securities fraud and given sentences of 15 and 20 years. WorldCom: Former CEO was convicted of fraud, conspiracy and false filings and sentenced to 25 years. PAYING the PRICE (Legal Briefcase) 4-4

* * Ethics Begins with Each of Us Plagiarizing from Internet materials is the most common form of cheating in schools today. ETHICS and YOU LG2 Studies found a strong relationship between academic dishonesty and dishonesty at work. 4-5

* * Ethics Begins with Each of Us Ask yourself these questions:  Is it legal?  Is it balanced?  How will it make me feel about myself? FACING ETHICAL DILEMMAS LG2 4-6

* * Managing Businesses Ethically and Responsibly Trust between workers and managers must be based on fairness, honesty, openness and moral integrity. Leadership can help instill corporate values in employees. ETHICS START at the TOP LG3 4-7

* * Setting Corporate Ethical Standards An increasing number of companies have adopted written codes of ethics. Compliance-Based Ethics Code -- Emphasize preventing unlawful behavior by increasing control and by penalizing wrongdoers. Integrity-Based Ethics Code -- Define the organization’s guiding values, create an environment that supports ethically sound behavior and stress a shared accountability among employees. ETHICS CODES LG4 4-8

* * Setting Corporate Ethical Standards 1. Top management must adopt and unconditionally support an explicit corporate code of conduct. 2. Employees must understand that senior management expects all employees to act ethically. 3. Managers and others must be trained to consider the ethical implications of all business decisions. (continued) HOW to IMPROVE AMERICA’S BUSINESS ETHICS LG4 4-9

* * Setting Corporate Ethical Standards 4. An ethics office must be set up with which employees can communicate anonymously. Whistleblowers -- People who report illegal or unethical behavior. HOW to IMPROVE AMERICA’S BUSINESS ETHICS LG4 5.Involve outsiders such as suppliers, subcontractors, distributors and customers. 6.The ethics code must be enforced. 4-10

* * Social Auditing Social Audit -- A systematic evaluation of an organization’s progress toward implementing programs that are socially responsible and responsive. Four Types of Social Audit Watchdogs  Socially conscious investors  Environmentalists  Union officials  Customers SOCIAL AUDITING LG5 4-11

* * International Ethics and Social Responsibility Many businesses want socially responsible behavior from their international suppliers. The Joint Initiative on Corporate Accountability and Workers’ Rights was designed to make creating a single set of labor standards and inspecting factories easier. In the 1970s, the Foreign Corrupt Practices Act criminalized the act of paying foreign businesses or government leaders in order to get business. INTERNATIONAL ETHICS LG6 4-12