Presenter: Devika Sammy 15 th May 2016 Identifying Types of Conflict
At the end of the presentation, participants will be able to: 1. List the four (4) different types of conflicts outlined in the course material 2. Explain in your own words how interpersonal conflict differs from other types of conflict using at least two (2) differences. 3. Identify interpersonal conflict amongst various scenarios provided, while working in groups of two (2).
Conflict is a struggle between or among parties who hold a perception that their goals are incompatible. Key words: Perceptions Goals are incompatible:
1. Interpersonal Conflict 2. Intrapersonal Conflict 3. Intergroup Conflict 4. Intragroup Conflict
Interpersonal- between two persons Intrapersonal- within oneself Intergroup- between teams Intragroup- amongst team members
Inter between/ among Intra within/ inside Personal involve self Group several people
1. List the four (4) types of conflicts discussed.
Conflict which occurs between two (2) individuals Caused by differences in people (e.g. personality) It is normal Helps personal growth Successful resolution makes relationships stronger
1. Explain at least two (2) ways in which interpersonal conflict differs from the other types of conflict. 2. Working in groups of two(2) indicate if each of the following scenarios are interpersonal conflicts or not.