All material proprietary & confidential. Presented by MDLiveCare, Inc. Interactive Member Telehealth March, 2013

2 Environment Demo MDLIVE Video

Average wait times (in days) for five Medical specialties included in the Merritt Hawkins Survey Family Practice wait time was 20.3 days on average The need for telehealth is only going to increase 3 All material proprietary & confidential. Presented by MDLiveCare, Inc. Boston New York Philadelphia Washington D.C. Atlanta Dallas Houston Miami Seattle Portland Minneapolis Detroit Denver Los Angeles San Diego

Delivery System Utilizing Technology 4 MDLIVE Health ServicesMDLIVE Medical Group, PA Client Services Executive Functions Information Technology Customer Relations Policy and Procedures Physicians Quality Improvement Clinical Oversight

Our Clients 5

 Family practice, internal medicine, pediatrics and emergency medicine  State-licensed, board-certified, and credentialed using NCQA and URAC guidelines  Background check with primary source verification from NPDB & AMA  Re-credentialed every 24 months  Average 14.5 years of experience post internship  Malpractice insurance per encounter  All encounters digitally archived and available for the patient and practitioner.  Specialized training in communication with and diagnosing patients over the phone and with online video, while adhering to strict clinical protocols:  Pediatric Telephone Protocols, 12th Edition. Barton Schmitt, MD  Adult Telephone Protocols, 2nd Edition, David A. Thompson, MD, FACEP  UptoDate™ Protocol for Evidence-Based Practices Provider Network 6

Physician Coverage By State 7 Alabama36Hawaii14Michigan65North Carolina68Utah5 Alaska13Idaho13Minnesota34North Dakota4Vermont15 Arizona29Illinois88Mississippi85Ohio87Virginia58 Arkansas21Indiana54Missouri56Oklahoma0Washington57 California109Iowa50Montana10Oregon14West Virginia24 Colorado45Kansas35Nebraska14Pennsylvania31Wisconsin32 Connecticut56Kentucky59Nevada29Rhode Island31Wyoming5 Delaware17Louisiana25New Hampshire55South Carolina39 District of Columbia16Maine21New Jersey37South Dakota18 Florida87Maryland27New Mexico19Tennessee54 Georgia57Massachusetts61New York112Texas86 Total Coverage: 2107

Step 1: Call Toll-Free Customer calls our toll-free hotline available 24/7/365 including holidays. Step 2: Speak with a Coordinator A Consultation coordinator locates the next available provider and prepares patient for the consultation. Step 3: Speak with the Doctor Once an available provider is located, our system automatically calls and connects the doctor to the customer. BY PHONE BY VIDEO CONFERENCE Step 1: Visit Website Customer visit our website and login using their username and password. Step 2: Find a Doctor Our system helps the customer search for a provider by a criteria, such as specialty, language, gender, location, or simply find the next available doctor. Step 3: See the Doctor Online Once an available provider is located, our system automatically connects the doctor to the customer. How it Works? 8

General Health Acne Allergies Bronchitis Cold & Flu Fever Gout Headache Infections Joint Aches & Pains Nausea & Vomiting Pink Eye Rashes Sinus Infection Sore Throat Sunburn Urinary Tract Infection Pediatric Care Cold & Flu Constipation Ear Infection Fever Nausea & Vomiting Pink Eye Mental Health Anxiety & Depression Child Behavior Issues Eating Disorders Marital & Relationship Issues Mood Swings Obsessive Compulsive Disorder Post Traumatic Stress Disorder Sleep Disorders Smoking Addiction Substance Abuse Conditions Commonly Treated By Telehealth 9

Integrated Plan Design Secure enterprise cloud supports scalability  HIPAA compliant and SAS 70 Type 2 data facility and storage of PHI Web services / API support and integration  Health Risk Assessment – optional; proprietary and 3 rd party integration  Electronic Health Record (CCR/CCD) integration  Nurse line integration optional; proprietary and 3 rd party integration E-Prescribing via Surescripts  Pharmacy formulary support  Drug to Drug interaction, allergy & therapeutic efficacy Online portal supports single sign-on  270 / 271 real time member benefit inquiry  EDI 834 file transmission (group eligibility data)  EDI 837 file transmission (encounter / claims data) 10

Program Media 11 All material proprietary & confidential. Presented by MDLiveCare, Inc. Spreading the word about MDLIVE has increased awareness and utilization of the service, generating greater ROI. Communication strategy: Information about MDLIVE was included in post enrollment, first class package including welcome kit/ID card to employees homes, added to benefit summary, custom brochure and postcards.

Results: Satisfaction = Savings & Productivity Gains How members rated their experience with MDLIVE 2012? 12

Sample Report 13

14 Environment Demo Demo

Discussion & Next Steps Access to Doctors 24/7/365 Anytime, Anywhere 15