Knowledge Management By: Eftekhar sadat Hasani

Definition of Knowledge and Management In general Management in organization means to coordinate the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. Knowledge is familiarity with someone or something, which can include facts, information, descriptions, or skills acquired through experience or education.

Introduction of Knowledge Management In order to manage the overall operation of the processes of creation, storage, maintenance and sharing of knowldge, which generally sould include identification of the current status, diagnosis, resolution and recovery processes. Many organizations manage knowledge of their workers in order to seize the intellectual capital.

Knowledge management KM definitionConceptChallenges Applications

Definition1 Definition of Knowledge Management : Knowledge Management is systematic approach to find, understand and use knowledge to achieve organizational goals and by reducing the time and cost of repeated trial and error and to create value. Knowledge Management efforts typically focus on organisational objectives such as improved performance, competitive and advantage innovation.

Definition2 Knowledge Management, the process of discovering, acquiring, developing, maintaining, evaluting, and applying the right knowledge at the right time by the right person in the organization through the linking of human resources, information technology and communication to create a structure for achieving the organization’s objectives.

concept Knowledge Management is a process that helps organizations to learn important skills as institutional memory. It is typically organized that there are indentify, select, organize, and publish. This management helps organizations to solve problems of learning, strategic planning and decision making in dynamic process and enabling them efficient and effective.

Applications Knowldge Management has great applications. Knowledge management has various applications and always atrracted the attention of specialists. Some applications of knowldge management are as follows: Project of Knowledge Management Bases on Information Technology

Applications The reuse of knowledge Search Document Barriers to knowledge sharing Integration of knowledge Knowledge sharing between individuals Knowledge integration, learning and system performance Effects of knowledge Management on Electronic commerce Story – telling and narrative in organizational Knowledge transfer in inter-organizational networks

Challenges Creation and extension the culture of acceptance in organization Understand and acceptance value of information and knowledge as a strategic tool. Existance of management group that is faithful for applying KM.

Challenges Creation motivation to continious improvement of staff performance. To participate staff in the process of work. The employees do not use all the potential abilities compeletly. Acceptance of open system, to contribute knowledge and information.

Conclusion Overall, the benefits of knowledge management include the following: Provide goods and services with added value Reduce costs by avoiding duplication costs for recurring problems Create a new organizational culture. Foster closer relationships with customers and increase their satisfaction. Stimulate creativity and innovation. The greater efficiency of human capital in order to improve customer services and marketing. Improve the quality of decision making and doing things faster and better. Save time.

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